Questions & Answers
- Model:
- OLED65C5PUA
- |
- SKU:
- 6621824
Q: QuestionDo I need and extra cables to set up my c5 and sound bar?
Asked by Mark.
- A:Answer Cables are NOT supplied with the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model# OLED65C5PUA, so if you intend to connect external devices to the TV, you will need to purchase the appropriate cables to connect them to the TV. Some soundbars may come with an included Optical Digital cable that can be connected to the TV's Optical Digital Audio Output, but the TV can also be paired via Bluetooth® with a Bluetooth-enabled soundbar, or it can be connected via its HDMI eARC port (HDMI 2), to an HDMI ARC/eARC port on a soundbar, and for that, you will need to purchase an HDMI cable...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this TV come with a pedestal stand? If not, where are the feet located?
Asked by AKB.
- A:Answer Pedestal is in the center
Answered by jdhdwill
Q: QuestionWhat operating system does this tv use
Asked by Kev.
- A:Answer The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, and all 2025 LG TVs regardless of type run on LG's 2025 webOS 25 TV Platform (Operating System) as indicated in the header...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this television have sun glare specifications?
Asked by Smoothblk914.
- A:Answer If what you are referring to as "sun glare specifications" is whether the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, has an anti-reflective coating, it does. It is part of the LG OLED C5 series and all screen sizes in the series feature an advanced, glossy anti-reflective coating, which is highly effective at reducing the intensity of indirect room glare and is certified as Bright Room Ready. However, it does not have an ultra-matte, matte-finish screen, and because the panel retains a slightly glossy finish, direct reflections from windows or lamps opposite the screen can still be visible...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat is the warranty on this tv?
Asked by Lisa.
- A:Answer Hi, Lisa. Thanks for reaching out about the LG TV (OLED65C5PUA) model. We’re glad to help you check on the coverage for this model. This unit comes with a 1 Year Limited Warranty for Parts and Labor, starting from the date of your product purchase or delivery. This warranty covers repairs and parts needed due to manufacturing defects during that period. For more information about the product, visit https://www.lg.com/us/support/product/lg-OLED65C5PUA.AUS. If you’d like help with registration or have questions about coverage, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. ^Juvy
Answered by LG Digital Customer Care
Q: QuestionIs this TV WISA ready?
Asked by Ben.
- A:Answer Hi, Ben! Thank you for sharing your question to us about the LG TV (OLED65C5PUA). Yes, the OLED65C5PUA is WiSA Ready, which means it can connect with compatible WiSA wireless speaker systems for a streamlined audio setup. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6. If you’d like help reviewing your audio options or anything else on your TV, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril
Answered by LG Digital Customer Care
Q: QuestionDoes this have 4 2.1 HDMI ports or just two(I know it has 4 total)?
Asked by Anonymous.
- A:Answer All four of the HDMI ports on this LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, are HDMI 2.1 ports and HDMI 2 is an HDMI eARC port...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this do true 4K console gaming such as XBOX
Asked by Jimm.
- A:Answer Hello, Jimm! Thank you for sharing your question to us about the LG TV (OLED65C5PUA). This TV supports true 4K gaming on consoles like Xbox Series X and PlayStation 5, offering native 4K at 120Hz through its HDMI 2.1 ports, VRR with NVIDIA G‑SYNC and AMD Free Sync Premium, Auto Low Latency Mode for responsive gameplay, and Dolby Vision Gaming up to 4K/120Hz on Xbox. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6. If you’d like help optimizing your gaming settings or reviewing HDMI setup tips, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com and we’ll be glad to assist. — Avril
Answered by LG Digital Customer Care
Q: QuestionWhat are the outside carton dimensions?
Asked by DB.
- A:Answer The W x H x D dimensions for this LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, can be found in the specifications on this page under Box Dimension...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionI purchased the tv on Wednesday June 17 do I qualify?
Asked by Tom.
- A:Answer What is it you are inquiring about, whether you qualify for if you purchased the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA on Wednesday, June 17?...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this TV come with the screws for mounting to the wall mount. If not what screw kit will work.
Asked by Bobo.
- A:Answer Unless a wall mount is supplied with a TV, as it is with the LG G5 series TVs that are specifically designed for wall mounting, mounting screws are not supplied with TVs. They are supplied with the mounting bracket. The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, is a VESA-Compliant display with a 300 x 200 mm VESA Mount Pattern, so any VESA-compliant Wall Mount, regardless of type, brand, or manufacturer that supports the TV's VESA Mount Pattern, can be used to mount the TV, as guaranteed by VESA compliance. A VESA-compliant wall mount will come with two or three sets of VESA mount screws of varying length with spacers that you can use should the screws be too long. If you already have an existing wall mount, check to see what VESA Mount pattern it supports. If you need to buy the screws separately, the metric width for the screws is M6 (i.e. 6 mm). The length is not given because that depends on how thick your wall mount is, which is why wall mount manufacturers give you 2-3 sets of screws with varying lengths & spacers...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionMy prior question was related to being able to attach the "older accessory" which uses RCA connectors to the LG C5. The accessory that uses this connection is a combination CD Recorder/Player. The connectors are Yellow White and Red. Is there an adaptor?
Asked by gem.
- A:Answer The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, has an Optical Digital Audio Output on the back that only outputs audio. To connect it to an external receiver that has the older RCA Stereo barrel ports (Red/White), you would need to purchase a DAC (Digital Analog Converter), which can be connected to the Optical Digital Audio Output on the back of the TV, and has the older stereo RCA Red/White Barrel ports at the other end. The Yellow RCA barrel port is for video signals. For your CD Recorder/Player, you only need the Red/White stereo RCA barrel ports, but if your CD Recorder/Player only has audio outputs, the DAC will not work since it only works for connecting the Optical Digital Audio Output on the TV to Audio Inputs on external devices like an external receiver, Soundbar, or Home Theater System...^Ivan.
Answered by LG Digital Customer Care
Q: Questionwhen building the tv into a wall how much air gap should be around the tv on the sides and behind it
Asked by doug.
- A:Answer Proper heat ventilation is critical for the 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, or any LG OLED TV, is critical. Enclosing the TV in a tightly fit wooden or masonry alcove without airflow can cause the television to overheat, voiding the warranty and reducing the lifespan of the display. You must leave a minimum of 4 inches of clearance around all sides and the back of the TV. Avoid completely encasing the TV in a tight, sealed wooden or drywall box...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat is the wall mount VESA
Asked by Anonymous.
- A:Answer The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, has a 300 x 200 mm VESA Mount Pattern...^Ivan
Answered by LG Digital Customer Care
Q: Questionis a BOSE sound system compatible with this tv?
Asked by Anonymous.
- A:Answer Regardless of brand or manufacturer, soundbarswill work with any TV, regradless of brand or manufacturer, provided they share the same connectivity (e.g. Bluetooth, HDMI ARC/eARC, or the Optical Digital Audio port) Depending on what connectivity your Bose Sound System has, the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, is a Bluetooth-enabled TV (Bluetooth ver. 5.3) so it can be paired via Bluetooth with a Bluetooth-enabled sound system, it can be connected via its HDMI eARC port (HDMI 2) to an HDMI ARC/eARC port on a soundbar, or connected via its Optical Digital Output, to an Optical Digital Audio Input on a soundbar. So you can easily choose a connection method that is supported by both the soundbar and the TV...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this have blue tooth connectivity with hearing aids
Asked by Wcox.
- A:Answer The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, is a Bluetooth-enabled TV (Bluetooth® version 5.3), and it natively supports Bluetooth Auracast, which allows the TV to broadcast audio directly to multiple Auracast-compatible hearing aids or wireless earbuds simultaneously...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this tv have 2-channel RCA audio output?
Asked by Euphonon.
- A:Answer Hello, there! Thank you for sharing your question to us about the LG TV (OLED65C5PUA). No, the LG OLED65C5PUA does not have built‑in analog RCA (red and white) audio outputs. The available audio outputs include Optical Digital Audio Out and HDMI eARC, which can be adapted to RCA using an external DAC if needed. You may access this link related to your concern: https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6. If you need further assistance choosing the right adapter or setting up your audio system, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com and our team will be glad to help. - Avril
Answered by LG Digital Customer Care
Q: QuestionIs there an instruction booklet or at least a warranty card?
Asked by Anonymous.
- A:Answer The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, Yes, LG OLED TVs include basic printed documentation, such as a Quick Start Guide, safety/regulatory guidelines, a warranty card that contains the exact limited manufacturer warranty terms for your specific OLED model, and a product registration card. However, instead of a thick paper owner's manual, the TV has a comprehensive digital "E-Manual" built directly into the TV's settings...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs this touchscreen?
Asked by cassandra.
- A:Answer The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, does not have a touchscreen...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat streaming apps are built into this TV?
Asked by CVP.
- A:Answer Hello there, CVP!T hank you for sharing your question to us about the LG TV (OLED65C5PUA). This model runs on webOS and includes popular apps such as Netflix, Prime Video, Hulu, Disney+, YouTube, Apple TV, along with LG Channels for free internet‑based live channels, and you can browse even more options through the LG Content Store directly on the TV. To download an app, here's a quick step: • Open the home menu. • Navigate to the LG Content Store. • Find your desired app. • Click install. For more information, you can refer on this link: https://www.lg.com/us/support/help-library/lg-tv-how-to-download-smart-apps--20153174119431. Additionally, you can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6. If you’d like us to take a closer look or need further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. - Avril
Answered by LG Digital Customer Care








. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)

































