Questions & Answers
- Model:
- OLED65C5PUA
- |
- SKU:
- 6621824
Q: QuestionWhat are the actual dimensions of this tv L x W (Not Diagonal Dim)
Asked by Salty.
- A:Answer Product dimensions are frequently listed as Width x Height x Depth rather than Length x Width x Height to prioritize how a user interacts with the product or how it appears on a retail shelf, rather than its "length". The W x H x D dimensions for the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, can be found in the 'Specifications' on its product detail page. Scroll down the page to 'Specifications' and click on it to expand the page, then scroll down to 'Dimensions'...^Ivan.
Answered by LG Digital Customer Care
Q: Question"Dose this tv have multi view features to watch more than one viewing on the screen at the same time?"
Asked by RPDeg.
- A:Answer Yes, it is a setting in the TV. One that is a specific option in the home menu. Easy to find.
Answered by Thomas
Q: QuestionCan you hook up a DVD player to this TV?
Asked by Anonymous.
- A:Answer As long as the DVD player is connected with an HDMI cable, yes.
Answered by Thomas
Q: QuestionIt will work with 220
Asked by Matt.
- A:Answer The LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, is not a dual voltage TV. It has an AC power requirement of 120V ~ 50/60Hz...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan a corner mount be used for this 65" tv?
Asked by Corner.
- A:Answer A corner mount for a TV, (aka Full motion or Articulating Wall Mount), is a specialized wall-mounting bracket designed to securely hold any television in the corner of a room, maximizing space efficiency and optimizing viewing angles. These mounts typically feature articulated, full-motion arms that allow the TV to extend, tilt, and swivel, often offering 180° swivel capabilities. As long as it is a VESA-compliant mount that supports the 300 x 200 mm VESA-Mount Pattern on the LG - 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, and you have enough room for the mount to fit in your corner, it can be used to mount the TV in a corner...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat are the exact screw models for the C5 2025 OLED TV? (Asking bc BB delivered me an "Excellent" Open Box TV but the stand cannot be put together bc multiple screws are missing)
Asked by Cristian.
- A:Answer M4 x L20 for joining the support parts together, and M5 x L25 for attaching the support to the television chassis
Answered by YoanP
Q: QuestionWhat is the difference between OLED and OLED evo?
Asked by Tommy.
- A:Answer Basically, OLED evo is the evolution of the traditional panel. It includes a more advanced processor and more efficient materials for higher maximum brightness and more accurate colours. While a standard OLED can look somewhat dark in illuminated rooms, the 'evo' panel of the C5 solves much of that problem by better control of heat and light.
Answered by YoanP
Q: QuestionIf I have a Direct TV Ultra device, is it true that it is not compatible with this television? Thanks for your reply
Asked by BillP.
- A:Answer Do not worry, it is totally compatible. Any device that uses HDMI output will work smoothly. The rumor may come from old resolution settings or cables; be sure to use an HDMI 2.0 or 2.1 cable to take advantage of the 4K signal from Direct TV Ultra and activate the 'HDMI Deep Color' mode in the TV settings so that it recognizes it perfectly.
Answered by YoanP
Q: Questiondoes this tv have wow orchestra?
Asked by StuartS.
- A:Answer Yes, count on it! The LG C5 supports WOW Orchestra
Answered by YoanP
Q: QuestionCan I turn off the AI?
Asked by DanP.
- A:Answer Yes, you can deselect AI in the General settings menu. Just ask Google for specific steps. It’s easy.
Answered by user638932
Q: QuestionI can’t get picture gallery to work on always ready mode
Asked by Beth.
- A:Answer To make the gallery work on Always Ready, make sure the feature is enabled in Settings > General > Always Ready. Once there, you can choose 'Image Gallery'. If it does not load, check that the TV is connected to Wi-Fi, since some images are downloaded from LG servers, or try to reinstall the 'Gallery' app from the LG Content Store
Answered by YoanP
Q: QuestionCompare c5 to g5
Asked by Anonymous.
- A:Answer c5 has much clearer and brighter picture than g5
Answered by RudyC
Q: QuestionWhat electrical input range does this TV have
Asked by electrical.
- A:Answer Hi there. Thank you for sharing your question with us. We understand your inquiry regarding the electrical requirements for the OLED65C5PUA. To answer your question directly based on the official LG technical specifications, this model is designed to operate on a power supply of AC 120V at 50/60Hz. It is important to ensure that the unit is connected to a properly grounded outlet that matches these specific voltage requirements to maintain optimal performance and safety for your 4K OLED TV. https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6 If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionHow much for Best Buy to install
Asked by Anonymous.
- A:Answer After discounts, it was $150 to install both TV and sound bar. Well worth it I believe they did a nice job and consulting me throughout the process as to where I wanted the TV and what they have recommendations were.
Answered by RobertM
Q: QuestionIs this tv compatible with a Bose surround sound
Asked by Troy.
- A:Answer Yes
Answered by RudyC
Q: QuestionCan I connect my spectrum box to this tv.? It says over 300 free channels, how can I see a list of those channels?
Asked by Kelly.
- A:Answer Hello there, Kelly. Thank you for reaching out to us with your questions about your LG C5 65-inch Class 4K OLED TV, model OLED65C5PUA. We understand your inquiry regarding the connectivity of your Spectrum cable box and how to access the extensive list of free channels available through our webOS platform. We are happy to confirm that you can certainly connect your Spectrum box to this television. This model is equipped with four HDMI inputs, all of which support high-definition signals, allowing you to easily integrate your cable service and enjoy your favorite programming with the incredible clarity and contrast of our OLED technology. We understand that having all your entertainment sources connected seamlessly is essential for a great home theater experience. Regarding the free channels, your TV features LG Channels, which provides access to over 350 free streaming channels across various categories such as news, sports, movies, and comedy. To see the full list of these channels, you can simply navigate to the "LG Channels" app found on your webOS home screen or press the "Guide" or "Channel List" button on your Magic Remote while the LG Channels app is active. This will provide you with a comprehensive on-screen guide where you can browse all available content. https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6 If you have any further questions about its features or need assistance setting up your external devices, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you further. —Renzo
Answered by LG Digital Customer Care
Q: QuestionCan I connect a Bose Soundbar and if so which port?
Asked by Anonymous.
- A:Answer Yes. Connect to either an optical port OR HDMI/ACR
Answered by Flyboy6257
Q: QuestionDo the voice controls on the LG OLED TV only activate when a button is pressed on the remote or does it listen to everything said? Concerns about privacy. I do not want a TV that listens to every word spoken in the room.
Asked by private1010.
- A:Answer To issue voice commands on the LG 65" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED65C5PUA, you have to press and hold the AI Voice Recognition (the Microphone function) for voice commands and searches, then issue the voice commands while pressing and holding it...^Ivan.
Answered by LG Digital Customer Care
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. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)



































