“I checked all the timers etc but my tv wont stay off once I ish the off button it comes right back on. It’s 2 days old.”
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I am not having this problem. I am using a universal remote. The TV has an automated sequence to find the right setting to pair your non-LG remote to turn on/off and control volume. Maybe it got your settings wrong. Try again.
Sorry, there was a problem. Please try again later.You have to push the button twice to turn it off. You should see an LG Life is Good banner before it turns off.
Sorry, there was a problem. Please try again later.Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
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