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Questions & Answers

Your price for this item is $599.99
Page Showing 101-120 of 120 questions
  • QuestionCost of delivery and removal of existing 65” tv - and plug in?

    Asked by Rick.

    • Answer Hello there, Rick. We understand your concern on this. For delivery, installation, and haul-away services for the LG 65UT7000PUA TV purchased from Best Buy, fees can vary based on location and specific services selected. Please note that fees for delivery, installation, and haul-away can vary based on location and promotions. It's best to contact Best Buy directly or visit their website for the most accurate and up-to-date information.​ https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 If you need any additional details or assistance with your inquiry, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further. We’re always here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this TV be hung outside on a lanai?

    Asked by Tom.

    • Answer Hi there, Tom. Thanks for reaching out! The LG 65UT7000PUA is designed for indoor use only and is not rated for outdoor installation, including covered areas like a lanai. Exposure to humidity, temperature fluctuations, and dust can impact performance and longevity. If you plan to use it outside, we recommend placing it in a fully enclosed, climate-controlled space to prevent potential damage. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 If you need assistance choosing the right setup, send us a private message on @LGUSSupport—we're happy to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan you use a wired headphones on this model

    Asked by Anonymous.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your situation regarding your inquiry about using wired headphones with your LG 65UT7000PUA. Currently, this model does not have a built-in headphone jack, which means you cannot directly plug in wired headphones. As a troubleshooting step, you might consider using an external audio solution—such as a digital-to-analog converter or an audio extractor—that connects to the optical digital audio output. This adapter can convert the signal so that you can use your wired headphones with the TV while still enjoying quality sound. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 If you need further assistance or personalized guidance on setting up an external adapter, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionAnyone know the size of the six screws for the leg brackets?

    Asked by JohnTV.

    • Answer Hello, JohnTV. The quick guide that comes with your LG 65” Class UT70 Series LED 4K UHD Smart webOS TV (2024), Model # 65UT7000PUA lists six M4 x L20 screws for attaching the stand legs...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionMy home internet and cable provider is Spectrum. I'm having difficulty downloading, or even finding Spectrum as an available app. How do I download it to my TV?

    Asked by Spectrum.

    • Answer Hey there! Getting the apps you want is always important, and we're always looking to improve your viewing experience with your LG TV. While the Spectrum app is currently unavailable on the LG app stores, we do have many other apps that can help you have a great experience through this link (https://us.lgappstv.com/main). If you ever need help with your TV in the future, please feel free to reach out to us on social media at @LGUSSupport, and we'll be here for you! *Josh

      Answered by LG Digital Customer Care

  • QuestionWhat is the Weight of 65" LG?? How about Weight of other sizes?

    Asked by Weight.

    • Answer Hello there, thank you for your inquiry! We understand you're looking for the weight of the LG 65UT7000PUA TV and the weight of other sizes in the series. For the 65" model, the weight with the stand is 50.3 pounds, and without the stand, it's 49.8 pounds. As for other sizes, the weight will vary depending on the specific model. For example: 55" model: Typically around 40 pounds with the stand. 70" model: Usually weighs slightly more, around 55-60 pounds with the stand. To get more precise details for each size, you can check the product page for the specific model you're interested in or contact us directly. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 Please feel free to send us a private message on Social Media @LGUSSupport if you need further assistance. We're here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this TV have a prop 65 warning?

    Asked by Nik.

    • Answer yes

      Answered by user902767

  • QuestionWe just installed our new Xbox series x and are having trouble playing games on it. We can use the Xbox apps such as peacock but anytime we try to play a game the tv says no signal.

    Asked by Xboxseriesx.

    • Answer I assume that there may be different source of problems, but the first id offer to check is your cable (hdmi or display port). Try to use another one if it doesn’t work, try xbox on different tv. Depending on outcome, you may be need to use warranty. But I home it’s just cable problem. Best regards

      Answered by ArsenA

  • QuestionI just order LG 65 above and 2 years Protection Plan. I just want to make sure the order is for delivery only. I do not need anyone to install the TV.

    Asked by Anonymous.

    • Answer Hi there! Congratulations on your purchase of the LG 65UT7000PUA 4K UHD Smart TV and the 2-year Protection Plan! We understand that you'd like to ensure your order is for delivery only, without installation. For confirmation, we recommend checking the delivery details through Best Buy’s Order Tracking page. Simply: Sign in to your Best Buy account. Select Order Status at the top of the page. Click the order number for your purchase to view all details, including delivery type. How to Track Your BestBuy.com Order - https://www.bestbuy.com/site/help-topics/how-to-track-your-order/pcmcat316000050014.c?id=pcmcat316000050014 If you have additional questions about your TV, feel free to send us a private message on social media @LGUSSupport. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat are the stand dimensions

    Asked by Cat.

    • Answer 1454×902×269

      Answered by ErnestC

  • QuestionDoes this model support streaming YouTube TV? YouTube is listed as a featured streaming service but YouTube TV is not. There is a note that says the TV may support other streaming services.

    Asked by IanR.

    • Answer The short answer is yes, it supports YouTube TV. You can get to it within the YouTube app via the menu items on the left side.

      Answered by PhilipS

  • QuestionDoes this tv have Roku and Hulu already in it?

    Asked by Dj.

    • Answer What free steaming apps does this lgut70 series offer

      Answered by Anonymous

  • QuestionWhat is the height

    Asked by Anonymous.

    • Answer Hi there! Thank you for your question about the LG 65UT7000PUA. The height of this TV without the stand is approximately 36.3 inches (92.1 cm). If you need more information or have additional questions, please send us a private message on Social Media @LGUSSupport, and our team will be glad to help! —Avril

      Answered by LG Digital Customer Care

  • QuestionHow to show time and date on screen?

    Asked by TESE.

    • Answer Hello there, Tese. Thank you for reaching out to us. We understand your interest in displaying the time and date on the screen of your LG 65UT7000PUA TV. To show the time and date on your screen, please follow these steps: Press the Settings button on your remote control. Scroll down and select All Settings. Choose General from the menu. Select Time. Enable the On-Screen Display of Time option (this may vary slightly depending on the model or software version). https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 If you have any further questions or need more assistance, feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further. We appreciate your inquiry! —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan the WiFi and/or Bluetooth be disabled on this model?

    Asked by DaveT.

    • Answer Yes

      Answered by user807024

  • QuestionIs this a Roku tv

    Asked by Anonymous.

    • Answer LG TV

      Answered by AissaR

  • QuestionCan I cast my Apple iPhone or iPad to the tv?

    Asked by DJ.

    • Answer Yes

      Answered by ErnestC

  • QuestionI cannot use airplay or screen mirroring in this TV like I can with my older LGs. I assume this is bc the user agreement will not download. Software is current and devices are connected to same network. Also changed DNS. Next step ideas?

    Asked by jjdupree.

    • Answer Hi there, thank you for sharing your experience with us. We understand that you're having trouble with AirPlay and screen mirroring on your LG 65UT7000PUA. Based on your situation, we recommend checking the AirPlay settings on the TV to ensure that it's properly enabled. You can find this option in the Settings > All Settings > Connection > Screen Share > AirPlay. If AirPlay is already enabled, and you're still facing issues, it may help to perform a reset on your TV's network settings. This can be done by navigating to Settings > All Settings > General > Reset to Initial Settings, which can sometimes resolve connection issues. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 If the issue persists, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to assist you further. We appreciate your patience. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow long is the power cord? If I need to purchase an alternative power cord is there one available? thanks!

    Asked by DH.

    • Answer Didn’t need one

      Answered by Evie

  • QuestionWhat are the dimensions of the box for a 65" tv

    Asked by loriannb.

    • Answer Hi there, Loriannb. Thank you for reaching out to us with your question. We understand you're asking about the box dimensions for the 65" LG 65UT7000PUA TV. While the product dimensions you've shared are helpful for the TV itself, the box dimensions can vary depending on packaging. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 For more accurate details, we recommend contacting our customer support team through a private message on Social Media @LGUSSupport, where we'll be happy to assist you with specific packaging information. We appreciate your understanding! —Renzo

      Answered by LG Digital Customer Care