“How do I change the picture to 4k, or 60fps? Trying to use a 4k Roku and it says I need to adjust from 1080p to get 4k HDR10 but I can't find any settings to suggest anything close to this.”
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Hi there, thank you for reaching out! To ensure your LG 65UT7000PUA TV is set to display 4K HDR10 when using your Roku device, follow these steps: Check HDMI Settings: First, make sure your Roku is plugged into one of the HDMI ports that supports 4K (HDMI 1, HDMI 2, or HDMI 3). The TV supports 4K on all HDMI inputs, but verify this by using the official Roku settings. Set the TV to 4K: On your LG TV, navigate to Settings > Picture > Aspect Ratio and ensure it's set to 16:9. Ensure that HDMI Deep Color is enabled for the HDMI port you're using. This option can be found in Settings > Picture > HDMI settings. Set Roku to 4K Output: On your Roku device, go to Settings > Display type and select the Auto Detect option or manually choose 4K UHD. You should also enable HDR within the Roku settings under Settings > Display type > HDR if it’s available. HDR Settings: To activate HDR on your LG TV, go to Settings > Picture > Picture Mode and set it to HDR or Cinema for better quality while watching 4K content. This will ensure HDR10 is enabled for supported content. Ensure 60Hz is enabled: If you're seeing 1080p but want to switch to 60fps or 4K HDR10, make sure the content being played supports those specs. Your TV can handle 4K at 60Hz, so it should display at 60Hz for compatible content. If you’ve adjusted these settings and still have issues, it may help to check that your HDMI cable is 4K capable and supports HDR10. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 Let us know if you need further assistance on this. Feel free to reach out to us on social media @LGUSSupport! —Renzo
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