“Why does my Magic remote not work with my Sonos Sound bar? The Sonos Ray does not pick up the IR signal from the remote, and there is no IR Blaster toggle setting in the TV settings options, for the remote. How do I enable the IR blaster?”
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Thank you for reaching us regarding LG Smart webOS TV. If you're having trouble controlling your Sonos soundbar with your LG Magic Remote, try these steps: 1. Check compatibility: If your Sonos soundbar is connected via optical cable, you may need to set up the TV remote manually. If connected via HDMI-ARC, it should work automatically. 2. Clear line of sight: Ensure there are no obstacles blocking the IR sensor on your Sonos soundbar and that it has a clear view of the remote from your normal viewing position. 3. LG Magic Remote configuration: Access Device Connector or Universal Control Settings and select the correct settings for Sound Output and HDMI-ARC. 4. Workaround: If issues persist, try selecting a different soundbar brand in the LG settings utility (e.g., Samsung) and using an IR blaster cable to transmit IR signals to your Sonos Playbar. 5. Troubleshoot other devices: If issues arise with other devices, try rebooting the remote and re-learning the remote control in the Sonos app. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-75QNED80URA.AUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
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