Questions & Answers
- Model:
- OLED77C5PUA
- |
- SKU:
- 11966149
Q: QuestionCAN I RECORD PROGRAMS ON THIS SET?
Asked by donaldg.
- A:Answer You cannot record programs on the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA. It does not have recording capability and you will need a DVR to record programs that you can playback on the TV...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionI have a 65" LG OLED #OLED65G1PUA that uses the center wall mount from LG that makes TV hug the wall like a picture frame. Does LG make a larger TV that uses this same mount if I bought a new LG TV so I can use the existing mount?
Asked by David.
- A:Answer Information for the LG 65" G1 evo Series Smart OLED 4K UHD TV with HDR, Model # OLED65G1PUA has long since been archived and we will need to research to see if the special flush wall mount that allows you to mount the TV flush to your wall like a picture frame is the same mount as what was used for the G2, G3, G4, and the current G5 LG OLED evo AI G5 4K Smart TV 2025 series, or if it has the same mount pattern and specifications to fit on the 83" The 83", 77", 65" and 55" screen sizes for the G2, G3, G4, and G5 series all use the same flush mount, but the mounts have different model numbers, but the same mount pattern, so if your existing flush mount for your 65" G1 OLED fits, the 83" G5 OLED would be the largest screen size you could use it with. Please allow us some time to research this for you...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionCan the LG-77" Class C5 tv be paired with a Google home assistant device?
Asked by DHall.
- A:Answer Yes
Answered by Matthew
Q: QuestionCan you pair your hearing aids to this tv?
Asked by Anonymous.
- A:Answer The LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, is a Bluetooth-enabled TV (Bluetooth ver. 5.3). The supported Bluetooth audio codecs is SBC/aptXTM, and if Listen Together with Hearing Aid is set to Bluetooth Device, only one Bluetooth device can be connected. You can adjust the volume of the internal speakers and hearing aid separately. If your hearing aid has a transmitter, you can connect the transmitter of the hearing aid to the HDMI (eARC/ARC) port. Go to > Settings > All Settings > General Accessibility > Listen Together with Hearing Aid and choose HDMI(ARC) Device...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionAre the HDMI inputs 2.1? If not why aren't they
Asked by me2222.
- A:Answer All four of the HDMI inputs on the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, and on all other variants of our C5 Series OLED evo AI 4K UHD Smart webOS TVs are HDMI 2.1 ports...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this tv come with a warranty?
Asked by Mac.
- A:Answer The LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA comes with a Limited Manufacturer's Warranty of One (1) year for Part and Labor from the date of original purchase...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes it come with a TV stand?
Asked by HugoH.
- A:Answer Hello, HugoH! Thank you for sharing your question with us about the LG TV (OLED77C5PUA). Yes, the LG OLED77C5PUA does come with a TV stand included in the box. The stand is designed to support the TV securely on a flat surface, though you also have the option to mount it on the wall using a compatible VESA wall mount if preferred. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ. If you’d like further guidance on installation or accessories, please email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril
Answered by LG Digital Customer Care
Q: QuestionDoes this tv (LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025)) have an anti-glare screen?
Asked by Anonymous.
- A:Answer The LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, features a glossy panel design rather than a matte screen, but it is UL-certified as "Glare-Free" and "Bright Room Ready" due to anti-reflective coating technology that helps diffuse indirect ambient light. It retains a glossy glass-like surface, meaning direct light sources (like uncovered windows or lamps directly across from the TV) will still create visible reflections. The panel includes specialized handling to manage and reduce the intensity of standard ambient room light without using a foggy or matte texture. High peak luminance on this model helps the picture overpower casual daytime light in a bright room...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat free products came with my tv? Any games?
Asked by Pete.
- A:Answer Hello, Pete! Thank you for sharing your question to us about the LG TV (OLED77C5PUA). No, this TV doesn’t come bundled with free physical products or games in the box. This model supports built‑in streaming apps and LG’s webOS platform, which provides access to services like Netflix, Prime Video, Disney+, and more. The OLED77C5PUA also supports cloud gaming apps available through webOS, such as GeForce NOW and Xbox Cloud Gaming, so you can play games without a console if you subscribe to those services. However, no standalone free games are pre‑installed on the TV itself. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ. If you’d like to confirm current promotions tied to your purchase, please email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril
Answered by LG Digital Customer Care
Q: QuestionHow much does the TV weigh?
Asked by Anonymous.
- A:Answer Hello, there! Thank you for sharing your question to us about the LG TV (OLED77C5PUA). The product weight is 59.7 pounds with the stand and 51.8 pounds without the stand. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ. If you’d like more guidance on installation or accessories, please email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril
Answered by LG Digital Customer Care
Q: Questiondoes this tv have a camera in it
Asked by SandraV.
- A:Answer The LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, does not have a built-in camera...^Ivan.
Answered by LG Digital Customer Care
Q: Questioncan you remove my old tv after new tv delivery
Asked by Henry.
- A:Answer Hi, Henry! Thank you for sharing your question to us about the LG TV OLED77C5PUA. The retailers such as Best Buy typically offer removal of your old TV when delivering a new one, as long as the service is selected at checkout or added to the delivery order. Availability can vary by retailer, so it’s best to confirm with the store you purchased from to ensure haul‑away is included. You may contact Best Buy's Customer service 1 (888) 237-8289. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ. If you’d like help reviewing your delivery options or anything else on your TV, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. — Avril
Answered by LG Digital Customer Care
Q: QuestionDoes this come with a stand or wall bracket
Asked by Ted.
- A:Answer A wall mount bracket is NOT supplied with the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA. The stand base that you see in images of the television is included with the TV...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDo I get free delivery. Will they take old TV
Asked by Cvmonk.
- A:Answer Best Buy offers free standard delivery for most TVs that are 51 inches or larger, which fully covers the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA. Standard delivery includes bringing the TV to your room of choice and allows you to schedule a convenient appointment window during checkout. If you need your old television removed, you can add a TV haul-away and recycling service to your delivery for $49.99...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat type of screen finish does this have? Does it get glare?
Asked by Glare.
- A:Answer The LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, does not have a dedicated anti-glare (matte) screen, but it features an advanced anti-reflective coating on its glossy panel, which diffuses indirect light and cuts down on total reflected light. The TV uses an LG OLED evo panel with brightness boosting technology, making the screen bright enough to overcome mild to moderate glare. The panel has a glossy finish, so strong, direct light sources facing the screen may still cause distracting glares...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this t v have peacock app?
Asked by Anonymous.
- A:Answer The Peacock TV app is a preinstalled app on the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWill you recommend a brand or specs for an antenna for this tv?
Asked by Katie.
- A:Answer LG does not have a list of recommended indoor or outdoor antennas that can be used with the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA. AS with all other LG TVs, regardless of type, this TV features an F-Type, 75-Ohm Coaxial connector on the back labeled 'Antenna/Cable In' that you can connect an indoor or outdoor antenna to. Antennas do not use brand-specific technology. Whether you have a Samsung, LG, Sony, TCL, or Vizio, the antenna connects to the standard "Antenna/Cable" threaded input on the back of the TV. Choosing the right TV antenna depends primarily on your distance from local broadcast towers and local terrain. You can use online mapping tools to find tower locations and required signal strength, and then decide between indoor or outdoor setups based on your exact address and HOA rules. Before buying anything, look up your specific address to see how far you are from broadcast towers and which channels are available. An Online tool will give you color-coded recommendations based on CTA standards that show whether you need a multi-directional or directional antenna. DTV Reception Maps is an official FCC tool that predicts signal strength and displays channels available at your location. Indoor Antennas are ideal if you live within 30 miles of broadcast towers and have clear lines of sight. They are usually flat, amplified, or unamplified, and plug straight into the TV. They are best for urban areas, but struggle if there are large trees, mountains, or thick building materials (like concrete/steel) blocking the signal. Outdoor/Attic Antennas are necessary if you live in the suburbs or rural areas (40+ miles away), or if you want to pull in channels reliably from weak signals. These are larger, typically mounted on a roof or in an attic, and offer superior reception and less interference. Mileage ratings are just estimates. If you are 30 miles away, a 50-mile antenna should work well, but beware of over-promising 100+ mile ranges. Most U.S. channels broadcast on UHF. However, check your signal map to see if your local channels are broadcasting on VHF frequencies so you can ensure your antenna supports both bands...^Ivan.
Answered by LG Digital Customer Care








. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)

































