Questions & Answers
- Model:
- OLED77C5PUA
- |
- SKU:
- 6621825
Q: QuestionCan the LG-77" Class C5 tv be paired with a Google home assistant device?
Asked by DHall.
- A:Answer Yes
Answered by Matthew
Q: QuestionCan you pair your hearing aids to this tv?
Asked by Anonymous.
- A:Answer The LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, is a Bluetooth-enabled TV (Bluetooth ver. 5.3). The supported Bluetooth audio codecs is SBC/aptXTM, and if Listen Together with Hearing Aid is set to Bluetooth Device, only one Bluetooth device can be connected. You can adjust the volume of the internal speakers and hearing aid separately. If your hearing aid has a transmitter, you can connect the transmitter of the hearing aid to the HDMI (eARC/ARC) port. Go to > Settings > All Settings > General Accessibility > Listen Together with Hearing Aid and choose HDMI(ARC) Device...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionAre the HDMI inputs 2.1? If not why aren't they
Asked by me2222.
- A:Answer All four of the HDMI inputs on the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, and on all other variants of our C5 Series OLED evo AI 4K UHD Smart webOS TVs are HDMI 2.1 ports...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDo I need to make an LG account or sign up for anything to use the TV ?
Asked by Seg.
- A:Answer Hello there, Seg. We understand your inquiry about the LG OLED77C5PUA, and we’re happy to clarify. You do not need to create an LG account or sign up for product registration in order to power on and start using your new TV. Right out of the box, the OLED77C5PUA’s webOS smart platform comes preloaded with popular streaming apps (like Netflix, Amazon Prime Video, Disney+, and YouTube) and lets you access over-the-air channels via the built-in tuner—no LG account is required for those basic functions. However, if you would like to take advantage of additional benefits—such as accessing certain smart-home integrations (via LG ThinQ), registering for extended service plans, receiving firmware update notifications, or qualifying for special product offers—then registering your TV with LG is recommended. To do so, you simply visit the LG Product Registration page (LG Product Registration | Register Your Product | LG USA - https://www.lg.com/us/support/product-registration), sign in with an existing LG account (or create one at no cost), and enter your model information. Registering ensures that we can notify you about software updates, warranty extensions, or promotional programs tied to your OLED77C5PUA. If you have any questions about registering, pairing your TV with LG ThinQ, or need guidance on app setup or firmware updates, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions together. We appreciate your patience and are here to help. —Renzo
Answered by LG Digital Customer Care
Q: QuestionSound leveling?
Asked by Steven.
- A:Answer Please pardon us, but we are unclear on your inquiry and will need you to elaborate on 'Sound leveling' regarding the 77-inch Class LG OLED evo AI C5 4K Smart TV 2025, Model # OLED77C5PUA. We would greatly appreciate it if you could please clarify what 'Sound leveling' is and what you would like to know about it so we can provide you with an accurate response...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this tv come with a warranty?
Asked by Mac.
- A:Answer The LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA comes with a Limited Manufacturer's Warranty of One (1) year for Part and Labor from the date of original purchase...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat is the size of the bezel so I know the maximum height for a soundbar?
Asked by Jimm.
- A:Answer The lower bezel for the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) Model # OLED77C5PUA, is 14.3 mm (0.56")...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionWhat is the weight of this tv?
Asked by Anonymous.
- A:Answer 51 pounds without the base. Base is about 8 lbs.
Answered by WilliamW
Q: Questiondoes this tv have galery function for picture on screen when tv off ?
Asked by Anonymous.
- A:Answer The LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, features an enhanced Gallery Mode known as Gallery+, which transforms the screen into a digital art display. This service provides over 4,000 images, including artworks, photography, and AI-generated content. It also offers "Always-On" functionality, allowing the TV to act as a display when not in active use. You can create personalized art with Generative AI, and Audio Support allows background audio to accompany the visuals...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes this TV have 4K upscaling?
Asked by Scooter.
- A:Answer Hello there. We understand your inquiry regarding the specifications of the OLED77C5PUA 4K OLED TV. To answer your question, yes, this model is equipped with α9 AI Super Upscaling 4K capabilities, powered by the α9 AI Processor 4K Gen8, to enhance lower-resolution content. https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionDoes this tv comes with high definition 4k hdmi cables?
Asked by Anonymous.
- A:Answer The TV does not come with cables.
Answered by WilliamW
Q: QuestionIf I make a payment on my Best Buy credit card using my Capital One credit card will I be eligible for the 15% reward?
Asked by Russell.
- A:Answer You will need to contact Best Buy's Customer Support for inquiries about what rewards you may be eligible for if you make a payment using your Capital One credit card...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionDoes installation include haul away of old TV?
Asked by Anonymous.
- A:Answer I don't believe so. I was quoted a $50 fee to haul away my old unit.
Answered by CRMovieGuy
Q: QuestionDoes this come with a stand?
Asked by Ashin.
- A:Answer It does, but I wall mounted mine.
Answered by CRMovieGuy
Q: QuestionI live in a condo is delivery to apartment or curbside? and assembly? thanks you
Asked by Jon.
- A:Answer Best Buy offers both home delivery (including same-day) and curbside pickup, depending on the item, location, and time; home delivery brings items to your doorstep or into your home (for larger items with setup), while curbside pickup involves you driving to the store and having staff bring the order to your car for contactless pickup. When shopping online, check for "Same-Day Delivery" or "Curbside Pickup" eligibility on product pages. During checkout, select your preferred method...^Ivan.
Answered by LG Digital Customer Care
Q: QuestionIs the tv able to selectively enhance voices to make them more intelligible?
Asked by Voice.
- A:Answer no
Answered by washerdryer
Q: QuestionDoes this TV have built in internet?
Asked by nala.
- A:Answer yes it has a web browser. You can search with voice activation or with the remote
Answered by StevieD
Q: QuestionIs there going to be any backwards compatibility made to make the old LG OLED remotes work with this TV? The new horrible remote design was genuinely almost enough to make me return this TV and I've already recommended people get a different TV due to it.
Asked by Moomoo.
- A:Answer Hello there, Drew. Thank you for sharing your feedback with us. We understand your inquiry regarding the remote control compatibility for your OLED77C5PUA and your thoughts on the new design. Your input is valuable to us. Currently, the TV is optimized to work with the included Magic Remote MR25 to ensure full access to all webOS 25 and AI features. While full compatibility with previous Magic Remote generations is not standard, you can also utilize the LG ThinQ app on your smartphone as an alternative control method. https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ If you have any further questions about compatibility or features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Answered by LG Digital Customer Care
Q: QuestionIf I install two of these side by side, can I program one remote to control one tv and the other remote to control the other, or will both remotes always control both tvs?
Asked by Todd.
- A:Answer Yes you can use one remote
Answered by MarkM
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. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg;maxHeight=54;maxWidth=54;format=webp)




































