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Page Showing 21-40 of 71 questions
  • Questioncan i use a wall mount on a current tv that I have on this TV?

    Asked by mount.

    • Answer Our current wall mount did not line up.

      Answered by BettyR

  • QuestionCAN I RECORD PROGRAMS ON THIS SET?

    Asked by donaldg.

    • Answer You cannot record programs on the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA. It does not have recording capability and you will need a DVR to record programs that you can playback on the TV...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI have a 65" LG OLED #OLED65G1PUA that uses the center wall mount from LG that makes TV hug the wall like a picture frame. Does LG make a larger TV that uses this same mount if I bought a new LG TV so I can use the existing mount?

    Asked by David.

    • Answer Information for the LG 65" G1 evo Series Smart OLED 4K UHD TV with HDR, Model # OLED65G1PUA has long since been archived and we will need to research to see if the special flush wall mount that allows you to mount the TV flush to your wall like a picture frame is the same mount as what was used for the G2, G3, G4, and the current G5 LG OLED evo AI G5 4K Smart TV 2025 series, or if it has the same mount pattern and specifications to fit on the 83" The 83", 77", 65" and 55" screen sizes for the G2, G3, G4, and G5 series all use the same flush mount, but the mounts have different model numbers, but the same mount pattern, so if your existing flush mount for your 65" G1 OLED fits, the 83" G5 OLED would be the largest screen size you could use it with. Please allow us some time to research this for you...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan the LG-77" Class C5 tv be paired with a Google home assistant device?

    Asked by DHall.

    • Answer Yes

      Answered by Matthew

  • QuestionCan you pair your hearing aids to this tv?

    Asked by Anonymous.

    • Answer The LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, is a Bluetooth-enabled TV (Bluetooth ver. 5.3). The supported Bluetooth audio codecs is SBC/aptXTM, and if Listen Together with Hearing Aid is set to Bluetooth Device, only one Bluetooth device can be connected. You can adjust the volume of the internal speakers and hearing aid separately. If your hearing aid has a transmitter, you can connect the transmitter of the hearing aid to the HDMI (eARC/ARC) port. Go to > Settings > All Settings > General Accessibility > Listen Together with Hearing Aid and choose HDMI(ARC) Device...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionAre the HDMI inputs 2.1? If not why aren't they

    Asked by me2222.

    • Answer All four of the HDMI inputs on the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, and on all other variants of our C5 Series OLED evo AI 4K UHD Smart webOS TVs are HDMI 2.1 ports...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDo I need to make an LG account or sign up for anything to use the TV ?

    Asked by Seg.

    • Answer Hello there, Seg. We understand your inquiry about the LG OLED77C5PUA, and we’re happy to clarify. You do not need to create an LG account or sign up for product registration in order to power on and start using your new TV. Right out of the box, the OLED77C5PUA’s webOS smart platform comes preloaded with popular streaming apps (like Netflix, Amazon Prime Video, Disney+, and YouTube) and lets you access over-the-air channels via the built-in tuner—no LG account is required for those basic functions. However, if you would like to take advantage of additional benefits—such as accessing certain smart-home integrations (via LG ThinQ), registering for extended service plans, receiving firmware update notifications, or qualifying for special product offers—then registering your TV with LG is recommended. To do so, you simply visit the LG Product Registration page (LG Product Registration | Register Your Product | LG USA - https://www.lg.com/us/support/product-registration), sign in with an existing LG account (or create one at no cost), and enter your model information. Registering ensures that we can notify you about software updates, warranty extensions, or promotional programs tied to your OLED77C5PUA. If you have any questions about registering, pairing your TV with LG ThinQ, or need guidance on app setup or firmware updates, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions together. We appreciate your patience and are here to help. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this tv come with a warranty?

    Asked by Mac.

    • Answer The LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA comes with a Limited Manufacturer's Warranty of One (1) year for Part and Labor from the date of original purchase...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhen I installed a Roku stick to my new 77 LG OLED, the Roku will not control the sound consistently and this screen keeps appearing (see attached photo). I tried a number of different suggested resolutions, and nothing has worked.

    Asked by Aurora.

    • Answer Regrettably, there is no attached photo showing the screen that appears on your LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA. You should be able to configure the Roku remote within the Roku menu (Settings > Remotes & devices > Remotes > Set up remote for TV control) to enable Infrared (IR) or HDMI-CEC volume control, but if it is not controlling the sound consistently, that will require some troubleshooting to determine what the issue is. You can either contact Roku Support for troubleshooting assistance or contact our Customer Support on social media (Twitter, Facebook, Instagram, YouTube), using our handle @LGUSSUPPORT...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan Best Buy help with install on a wall mount?

    Asked by A10Pilot.

    • Answer Best Buy offers professional TV wall mounting services through their Geek Squad agents. Services include mounting, cable management, component connection, and cleanup, generally backed by a 90-day warranty. Pricing varies by TV size, typically starting around $179.99 to $329.99 for basic mounting. Best Buy offers a TV Basic Mounting (wires exposed) service, where they will: • Deliver, unbox and attach the TV mount • Mount TV on a standard frame wall/compatible furniture • Neatly dress exposed cabling. You must provide a TV mount or optional extras (such as HDMI cables), or order them alongside this service. They also offer a TV Basic Mounting & Wire Concealment service, where they will: • Deliver, unbox and attach the TV mount • Mount TV on a standard frame wall/compatible furniture • Conceal properly rated cables in a single stud bay • If needed, install in-wall power kit in a drywall surface Again, you must provide a TV mount or optional extras (such as an in-wall power kit or HDMI cables), or order them alongside this service. Once you choose a core service, you can then take advantage of the add-on price for other TV & Home Theater services (some services are not available as add-ons). The cost for their services can be reviewed at [https://www.bestbuy.com/site/tv-home-theater-services/tv-home-theater-service-pricing/pcmcat1757013463338.c?id=pcmcat1757013463338]...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan I change TV settings using voice commands to AI like the B series. For example if I want my screen brighter orvoices to stand out, I just tell it through voice remote to increase brightness etc and it makes the settings changes for me.

    Asked by Deanna.

    • Answer The LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, is a higher-tiered series than the B5 series, so just as you can issue voice commands to the B5 series, you can also do the same with this TV. It comes with the same LG Magic Remote MR25GA, which can brighten TV settings through voice commands. The remote features built-in AI voice recognition and ThinQ AI, allowing you to use commands to adjust settings like brightness, contrast, or change picture modes. Press and hold the AI button (which replaces the mic button on 2025 models) and say commands like "Increase brightness" or "Brightness 30"....^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is the weight of the tv

    Asked by Coolwendy.

    • Answer 59.7 lbs with stand, 51.8 lbs without

      Answered by BobM

  • QuestionWhat ultra slim mount that can tilt for the 77 inch oled tv. Thanks.

    Asked by Amanda.

    • Answer Best Buy carries a variety of Tilting Wall Mounts that can be used for the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA. The TV has a 300 x 200 mm VESA Mount Pattern, so you can search for Tilting Wall Mounts on Best Buy and check the VESA Wall Mount Standard in the specifications for the mounts, to see if they support the TV's VESA Mount Pattern...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionAre the 3 USB ports powered so I could use one for a powered antenna?

    Asked by idahorick.

    • Answer All three USB ports on the LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, are capable of delivering power, allowing you to power devices such as streaming sticks (Roku, Chromecast, Fire TV) or charge accessories. They are typically designed for low-power peripherals and provide 5V power at 500mA (0.5A) to 1A, similar to other LG OLED models...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes it come with a stand that sits on a table top

    Asked by billyray.

    • Answer Yes it does

      Answered by AmandaM

  • Questionhow to switch from cable box to hdmi2 input

    Asked by david.

    • Answer Which ever HDMI input your cable set-top box is connected on the LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED77C5PUA, if it is connected via HDMI, simply long-press the Home Hub button (labeled with a house icon) to instantly display the input menu at the bottom of the screen. Alternatively, press the Home button once, navigate to the Home Hub, or press the button with a cable/plug icon...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this TV offer upscaling to 4k on regular 2k TV Content

    Asked by AnthonyD.

    • Answer Absolutely!!

      Answered by LCBass

  • QuestionWhat is the size of the bezel so I know the maximum height for a soundbar?

    Asked by Jimm.

    • Answer The lower bezel for the LG 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) Model # OLED77C5PUA, is 14.3 mm (0.56")...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is the weight of this tv?

    Asked by Anonymous.

    • Answer 51 pounds without the base. Base is about 8 lbs.

      Answered by WilliamW

  • Questiondoes this tv have galery function for picture on screen when tv off ?

    Asked by Anonymous.

    • Answer yes, but i do not use it so i cannot tell you how long it will stay on

      Answered by WilliamW