“Does anyone else have issues with heating with this item? Brand new and just running Microsoft Edge, I can feel portions of the keyboard becoming warm when using it at my desk.”

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• Yes, I'm having same issue. It's 17" 12gen. I almost cannot use it as a 'Laptop'. It's too hot. Is it just my piece or common issue?

  Answered by JeminiJ 3 years ago

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• I've never felt any heat/warmth on the keyboard. It does get very warm on the bottom of the laptop when plugged in, but just luke warm when on battery.

  Answered by JPFU 6 years ago

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• We are sorry to see you are experiencing issues with your LG Gram heating up. We would be happy to look into this with you. Please give our computer specialists a call at 800-243-0000. ^CP

  Answered by LG Digital Customer Care 6 years ago

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