“I have exact same issue as reported by another user.. “Our microwave is less than a year old and it stopped heating today. The light comes on, the turntable turns but no heating. Suggestions? Thank you.” I ran pillar to post trying to get LG to fix”

Asked by dsharan 4 years ago

1-2 of 2 Answers

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused ^Daphane
Answered by LG Digital Customer Care 4 years ago
Sorry, there was a problem. Please try again later.
It sounds like the magnetron went bad, that’s the part that makes the microwaves that heat the food. If your unit is still in warranty they should fix it under warranty or replace it. Contact an authorized LG service provider or LG directly.
Answered by KRELL 4 years ago
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