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This microwave replaced one we had for 30 years. It works fine. Yours is broken. I'd check with the Geek squad for answers.
Sorry, there was a problem. Please try again later.I have bought this microwave a month ago from today and I have never never came across this issue. My food heats up very well for the first time, which does not need a second reheat. I would suggest simply replacing your microwave with a more functional one.
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