“I had some movie files on a USB and it played well. The only thing, this stick i can’t read the brand or size. But I bought a 69 GB stick and the blu ray USB doesn’t recognized this USB stick. Which size or brand that is supported by this unit ?”
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The USB devices that are compatible with the BP350 are a USB device that supports USB1.1 and USB2.0. This player supports USB flash drive/external HDD formatted in FAT32 and NTFS when accessing files (music, photo, movie). Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
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