“I bought this for my girlfriend for Christmas and she loves it but we went to watch a DVD last night and all that would pop up was "check disc" we tried several DVDs and none of them would play, but we have played blurays on it. Should I exchange it?”

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• Reset the unit by unplugging it for 30 seconds and check the connections. If problems persist, please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

  Answered by LG Digital Customer Care 4 years ago

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• If you have already unplugged and replugged, and you have checked the source/input and it still is not reading your dvds then yes I would exchange.

  Answered by Speedy386 5 years ago

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