“Has LG solved the flaking enamel problem of the oven?”

1-6 of 6 Answers

• I don't think they have I'm experiencing the same problem .LG technician came and took a look at my oven and I was told LG is well aware of problems with flaking when oven gets to hot. I'm afraid to use my oven anymore .

  Answered by TLBM 1 year ago

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• I HAVE AN LG RANGE AND FOUND PIECES OF ENAMEL ON BAKED COOKIES. I DO HAVE TWO CHIPS FROM THE COOKIE I BIT ON. THE REST HAD TO BE THROWN OUT. NOW, I AM AFRAID THAT IF I USE OVEN CHIPS WILL BE FOUND IN FOOD. THIS IS DEFINITELY A MANUFACTURE PROBLEM. THERE SHOULD BE A RECALL ON 3812MMBEDA133 LRE3194BD MFG 2018

  Answered by Anonymous 1 year ago

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• The same happened to my oven. I the representative told me this things can happen and because is cosmetic and it is not covered by warranty. They gave me a $100 discount for repair with only 90 days warranty and no guarantee it will not happen again in future. They said it is not safe use the oven. I've decided to not purchase LG anymore. They don't responsability for the poor quality of the paint in the oven.

  Answered by Caroline 7 months ago

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• This is a known issue across all brands. You can Google failing enamel and every store brand oven has the same complaints and the same response, “It is cosmetic”. Do not use the oven, ingesting that is dangerous. Unfortunately, you will have to replace the part or the oven. The only way to avoid this issue in the future is to purchase a high end appliance that isn’t stocked by a big box store.

  Answered by BESTBUYER 7 months ago

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• I called the number you provided, and spent close to an hour on the phone, getting only run-around and no answers. Please try to answer the question.

  Answered by HappyBaker 2 years ago

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• We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha

  Answered by LG Digital Customer Care 2 years ago

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