A:AnswerThese are only earbuds that are retractable and do not have any external speakers for friends or company to listen to. The earbuds do have pretty good sound quality and a decent battery though, so worth the price for me.
A:AnswerYes, the headset will vibrate when outside of the operating range of approximately 33 feet. The range can be extended by having an unobstructed clear line of sight between transmitted & received devices. ^Daphane
A:AnswerWe hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
A:AnswerIf you're in need of some guidance with using your headset, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
A:AnswerWe would be happy to help you find extra ear gels for your headset. You can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP
A:AnswerWe hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
A:AnswerPlease contact our Support Center at (800) 243-0000 for information with regards to any repairs or exchange for the LG TONE PLATINUM+ Bluetooth® Wireless Stereo Headset, Model # HBS-1125...^IFV
A:AnswerWhile the tips are not magnets and it doesn't have a retract button, to retract the earbuds, just simple pull gently on the earbud and they will retract. ^CP
A:AnswerI purchased them approx 3 weeks ago. I have to constantly re-pair them with my phone. It is most annoying when, during my workouts, I have to re-pair the connection every 2-3 minutes. I am going to return them.
A:AnswerCan't say why. First set lasted me three years. Second lasted 6 months before cord Jammed up and stripped the wire. They sound great, I can use them in my jeep with no roof. I've even used them on my motorcycle traveling 30 mph. That's the only reason that I have bought more.
A:AnswerIf you purchased the warranty you can just send them in and get them fixed. But if you didn’t then I would contact LG to see what it would take to get it fixed.
