“I just bought this monitor today and I noticed a dark mark on the screen when playing”
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Hello there. Thank you for sharing your experience with us. We understand your inquiry regarding the dark mark you noticed on your LG UltraGear 34" OLED Curved WQHD 240Hz 0.03ms FreeSync and NVIDIA G-SYNC Compatible Gaming Monitor with HDR400 - Black. We understand that you want your new display to be flawless for your gaming sessions. As a troubleshooting step, we recommend running the "OLED Care" features found in the monitor's settings menu, specifically the "Pixel Cleaning" or "Image Cleaning" function, which can often resolve minor surface inconsistencies on OLED panels. https://www.bestbuy.com/product/lg-ultragear-34-oled-curved-wqhd-240hz-0-03ms-freesync-and-nvidia-g-sync-compatible-gaming-monitor-with-hdr400-black/JJ8VPZQKPL For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
Sorry, there was a problem. Please try again later.I’d return it.
Sorry, there was a problem. Please try again later.Hmm. I have not experienced this. It could be a manufacturing defect. I would return it before the return window has closed.
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