“I purchased the mesh so i could get faster internet across my house. It worked for a few months, but now my internet is dropping again on the other side of our house. How can i fix this?”
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Hi, Bunnie. We would like to dig into this further. Let’s try to reboot the modem along with the velop nodes to refresh the network. Let’s also make sure that the nodes are running on the latest firmware version. Email your contact details and the link to this post at [email protected]. Our Escalation Engineers will assist you from there.
Sorry, there was a problem. Please try again later.I would recommend calling their customer support, that group is fantastic and anytime I've needed help resetting my system or troubleshooting unlike they, every other company's customer service, have always been extremely helpful, knowledgable, and in 1 call they resolve my issue
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