My 88 year old father has dementia. Do you get charged every time you push the red help button on the phone? null

Question

Lively · Accepted Answer

Hello, great question! There is no additional charge if the the button is unintentionally pressed. In this scenario, once you are connected to an Urgent Response agent you are able to inform them there is no emergency and end the call.

Answered by Lively 3 years ago

Top 10 Contributor

Lively · Answer

Hello, great question! Access the the Urgent Response (red button) on your phone is included in your phone plan package, when you select one of our safety service level plans. For further assistance please call our Customer Service at 1(800) 733-6632. 7 days a week.

Answered by Lively 3 years ago

Top 10 Contributor

Nickname · Answer

I have no idea.  Call 866-395-6139 and ask them.

“My 88 year old father has dementia. Do you get charged every time you push the red help button on the phone?”

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