A:AnswerWe are sorry to hear that you are experiencing can issue with receiving text messages. Please check to make sure you do not have any blocked numbers listed. If this does not correct the issue, please contact our Customer Service to conduct the proper troubleshooting. We can be reached at 1-800-733-6632 seven days a week, between the hours of 6am and 6pm Pacific Time.
A:AnswerGreat question! The Lively Flip phone does not have the capability to access the internet. If you are interested in a phone that can, we would recommend our Lively Smart phone.
A:AnswerThank you for your question. The Lively Flip phone can only send a text message to one contact at a time and does not have the option to send group messages.
A:AnswerThank you for your question, when activating online, it will provide you with an option to have paper billing. If you have already selected automatic billing, you will need to contact our Customer Service to update the option for you.
A:AnswerWe are glad to hear that your brother is liking his Lively Flip. To unblock a phone number please follow these simple steps. From the Main Menu, select Phone and press the OK button. Select Blocked Numbers and press the OK button. Then select the number you want to unblock and press the OK button. Finally, select Unblock Number and press the OK button. For additional support, please visit the Product Support page of our website, https://www.lively.com/support/.
A:AnswerHello, We are sorry to hear that you have encountered a problem. Please contact Customer Service at, 1-800-733-6632, to troubleshoot your phone or make a request to order a battery.
A:AnswerHi Wanda, the Lively Flip phone does not have the capability to Face time. If you are interested in a phone that will allow you to download applications that will allow video calling, we would recommend our Jitterbug Smart2 phone.
A:AnswerYes, the sound on the new Jitterbug (Lively) is much louder That’s a big Plus! I can’t answer the speakerphone question because being almost blind, I never use anything ‘extra.’l
A:AnswerYes. I have mint mobile and bought this phone for my mom. It works fine from my house. It actually works amazingly well at her house and the service there is beyond terrible!
A:AnswerNo, my husband has a jitterbug/ lively flip 2 phone and he does not have internet. He has good service with phones calls and texting and the phone takes really good pictures. But no, it doesnt have to have internet.
