Questions & Answers

Q: QuestionDoes this phone have the ability to block phone numbers?

Asked 5 years ago by Anonymous.

• A:Answer Thank you for your interest in our products and services. The Lively Flip can block phone numbers. Instructions for blocking a phone number can be found on page 45 of the User Guide. For additional assistance, please contact our Customer Service at 1-800-733-6632.

  Answered 5 years ago by Lively

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Q: QuestionI have a jitterbug flip phone and it is great. But, it has stopped letting me keep the pictures I take. Is there a limit to how many pictures? I have even erased several and tied to take new ones, but they won't stay in my photos.

Asked 5 years ago by Curious1.

• A:Answer We are sorry to hear that you have encountered a problem. There is no specific number of photos that the phone will hold. The Lively Flip has approximately 10GB of available storage that is used up between items such as photos, texts, and contacts. For reference, 10GB would equate to approximately 10,000 photos. If you need any further assistance, please contact our Customer Service at 1-800-733-6632.

  Answered 5 years ago by Lively

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Q: QuestionIs this wifi compatible????

Asked 5 years ago by nona.

• A:Answer Thank you for your interest in our products and services. The Lively Flip phone is an easy to use flip style phone that does not use Wi-Fi to function.

  Answered 5 years ago by Lively

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Q: QuestionWill this phone work in Puerto Rico with your service?

Asked 5 years ago by DonQ.

• A:Answer Thank you for your interest in our products and services. The phone may still be able to access networks used in select international destinations while roaming on a participating carrier’s network. There is a $2.00/minute charge for each minute of the call.

  Answered 5 years ago by Lively

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Q: QuestionAre you able to use this with out putting it on a plan? Do you need to put $$ on it to use it??

Asked 5 years ago by feelingOld.

• A:Answer no money needed except to buy it. I went to best buy and it was half price 49.99. But great call will talk to you and set it up and you will get a bill for the plan you want.

  Answered 5 years ago by missyuVerified Purchase

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Q: Questionmy elderly father has this phone and is there a way to track his location using the phone's gps?

Asked 5 years ago by gb.

• A:Answer While the Lively Flip does not have a location option to turn on for GPS tracking, if your father has a Health and Safety plan with our Link application service, you may be able to see his location in 30-minute intervals. For more information please visit our website, www.gretacall.com or contact our Customer Service at 1-800-733-6632.

  Answered 5 years ago by Lively

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Q: QuestionDoes it work with Verizon connection

Asked 5 years ago by Anonymous.

• A:Answer Thank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website, www.greatcall.com.

  Answered 5 years ago by Lively

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Q: QuestionDoes this phone have a camera? I need a phone without a camera.

Asked 5 years ago by Doc.

• A:Answer yes it does, easy to use

  Answered 5 years ago by caringsis

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Q: QuestionWho is the manufacturer/company that builds the new Jitterbug Lively Flip phone?

Asked 5 years ago by CryptoNavy20.

• A:Answer Thank you for your interest in our Lively Flip. The manufacture of the Lively Flip is Alcatel. To view more details about the Lively Flip, please view the Product Support page of our website.

  Answered 5 years ago by GreatCall

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Q: QuestionCan I set appointment reminders on this phone?

Asked 5 years ago by Steve.

• A:Answer It doesn’t have a calendar application. It does have Lively Voice with Alexa skills, that may work. The “helpful tools”include flashlight, magnifier, clock, calculator, FM radio and mobile support.

  Answered 5 years ago by NiseyK

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Q: QuestionIs this phone compatible with Consumer cellular Service?

Asked 2 days ago by Anonymous.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

Q: Questiondoes it have voice text typing?

Asked 1 week ago by steven.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

• A:Answer no you can text but it is harder since you have to tap some keys twice or three times to get a number or letter. Receiving text is ok. I would not recommend this for a senior person.

  Answered 6 days ago by MattGVerified Purchase

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Q: QuestionCan WhatsApp be Download on thus jitterbug phone

Asked 1 week ago by Anonymous.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

• A:Answer none on the flips that I know of. This a very basic phone.

  Answered 6 days ago by MattGVerified Purchase

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Q: QuestionIs this phone compatible with Assurance Wireless?

Asked 2 weeks ago by Mauricio.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

• A:Answer Sorry I wouldn't know, I would contact your phone carrier

  Answered 6 days ago by MattGVerified Purchase

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Q: QuestionCan I keep my phone number

Asked 3 weeks ago by flip.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

• A:Answer Yes !

  Answered 3 weeks ago by williamh

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Q: QuestionDoes this phone connect to WiFi

Asked 1 month ago by Anonymous.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

• A:Answer not that I a aware of. I would say No

  Answered 6 days ago by MattGVerified Purchase

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Q: QuestionDOES THE ALARM CLOCK RING ON JITTERBUG FLIP GO OFF ON ITS OWN AFTER A PERIOD OF TIME OR DO I HAVE TURN IT OFF MYSELF ?

Asked 1 month ago by ALARM.

• A:Answer Depends on how long you wait. (mornings I finally have to shut if off!)

  Answered 1 month ago by BarbaraT

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Q: Questioncan this phone make long distance calls?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

• A:Answer yes

  Answered 1 month ago by CliffQ

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Q: QuestionDoes the Flip2 have GPS

Asked 1 month ago by Carol.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

• A:Answer I have yet to find anything like this on my Flip2. Sorry Carol.

  Answered 1 month ago by Anonymous

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