Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Questions & Answers

Page Showing 161-180 of 580 questions
  • QuestionIs the phone unlocked? Can you use any service you want?

    Asked by Mark.

    • Answer It is partially unlocked. You must sign up with Great Call or Lively first and then have it unlocked. It will cost about $30

      Answered by Activeseniorcitizen

  • QuestionCan this phone be connected with AT&T

    Asked by Abby.

    • Answer No

      Answered by JayZ

  • Questionhow is the sound quality for those that are recipients of a call

    Asked by Sheri.

    • Answer Sound quality on receiving end is pretty good. I have found it BEST by using the "Speaker On" switch.

      Answered by Bobbysox

  • QuestionCan it be used outside the United States with telephone companies from another country?

    Asked by Ana.

    • Answer Great question! Our phones were specifically designed to work on our network which is powered by the nation’s largest and most dependable wireless network. Our service is only available in the U.S. and we cannot guarantee coverage outside of the United States. If the phone is able to connect to a network and can make/receive calls abroad, then international usage rates may apply.

      Answered by Lively

  • QuestionIs this phone unblocked and can it be used with my current ATT Sim Card?

    Asked by Ctuna.

    • Answer The Jitterbug Smart2 is unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Our phones were specifically designed to work on our network which is powered by the nation’s largest and most dependable wireless network. Our award-winning U.S. based support and Urgent Response service is only available on our network. We offer a variety of affordable plans which can be viewed at our web page.

      Answered by Lively

  • Questiondoes best buy transfer all my contacts from my old phone to my new phone?

    Asked by tess.

    • Answer Great question! If you are using a Google account on your current smartphone and have backed everything up, once you log into your Google account on your Jitterbug Smart2, your contacts should be available.

      Answered by Lively

  • QuestionWhat is Plan SKU:6401311?

    Asked by Anonymous.

    • Answer Hello, Lively strives to provide the highest quality service available. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of products and rate plans with a broad range of usage limits. Our rate plans can be viewed on our website, www.lively.com.

      Answered by Lively

  • Questioncan the owner of this phone use Uber with it?

    Asked by eliot.

    • Answer Yes, you can download Android apps.

      Answered by Ginnermam

  • QuestionCan i tranfer my curent verizon cell phone to this phone

    Asked by susie1999.

    • Answer Great question! Lively allows you the option to transfer your cell or home phone number, as long as your number is still available. Once the phone is activated please call our Customer Service to transfer the number.

      Answered by Lively

  • QuestionWill Verizon allow this phone on their plan?

    Asked by Jitterbuglively.

    • Answer Lively is actually powered by the nation’s most reliable network (Verizon). To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans with data so you can choose the one that works best for you. Lively even allows you the option to transfer your cell or home phone number, as long as your number is still available.

      Answered by Lively

  • QuestionIs this phone compatible to use Verizon

    Asked by Auggy1.

    • Answer Lively is actually powered by the nation’s most reliable network (Verizon). To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans with data so you can choose the one that works best for you. Lively even allows you the option to transfer your cell or home phone number, as long as your number is still available.

      Answered by Lively

  • QuestionWhat carrier is the phone with? Can you choose any carrier?

    Asked by Trevor.

    • Answer Hi Trevor, great question! Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most reliable wireless network, Verizon. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans with data so you can choose the one that works best for you.

      Answered by Lively

  • QuestionCan I use the Jitterbug Smart2 phone with Crickets services?

    Asked by Katwoman.

    • Answer Great Question! Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most reliable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans with data so you can choose the one that works best for you.

      Answered by Lively

  • QuestionDoes this phone work without an internet connection just need it to make and receive calls

    Asked by Senior.

    • Answer Yes, We purchased phone for my Mom and she doesn't have internet.

      Answered by Dave

  • Questionhow do i install a tmobile sim card into a jitterbug smart 2 phone

    Asked by Randy.

    • Answer Great question! Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most reliable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively offers a variety of plans so you can choose the one that works best for you.

      Answered by Lively

  • QuestionIs this phone unlocked?

    Asked by DRN.

    • Answer Is it unlocked to use in Europe Greece ......thank you

      Answered by Maria

  • Questionis there a wallet capability with the phone or can it be added with an app

    Asked by Anonymous.

    • Answer Great question! While the Jitterbug Smart2 does not have a preinstalled wallet application, you might find one in Google Play to download.

      Answered by Lively

  • Questioncan i carry my lively cell phone in my back pocket with out it breaking

    Asked by davek.

    • Answer Hello, yes you can carry your phone in your back pocket as a lot of people do, however, it would be at your own risk as it may fall out or you may sit on it.

      Answered by Lively

  • Questionis this phone a 3g or 4g?

    Asked by oldie.

    • Answer Great question! The Jitterbug Smart2 is a 4G phone, however, it will fall back to 3G if 4G is not available.

      Answered by Lively

  • Questionis this phone 4g

    Asked by Sonny.

    • Answer Great question! The Jitterbug Smart2 is a 4G phone, however, it will fall back to 3G if 4G is not available.

      Answered by Lively