“I can hear people but they cannot hear me what could be the problem? Thank you!!”
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Do you have them on mute?
Sorry, there was a problem. Please try again later.Hello, Shayrone! It sounds like your computer may not be picking up the microphone on your headset. Make sure your headset microphone is down close to your mouth and the mute button isn't pushed. If you've ruled these out, you should be able to go into the device settings of whichever software you're using and make sure the the H600 is selected. If you are still having issues, reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 to file a warranty claim. The H600 has a 2-year limited hardware warranty. I hope one of these solutions fixes your issue! Thank you! - Maggie from Logitech
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