logitech wireless mouse 325 purchased 09-03-14. attempted to use 09-04-14. won't work. put in new battery. won't work. computer WIN 7 and currently using logitech wireless mouse mrby 125. can't see a reset button. am I supposed to download a new driver or something? Defective mouse?

Question

mark · Accepted Answer

Don't be insulted, but make sure the mouse is turned on. The on/off switch can extend the life of the battery. Also, use the usb adapter that came with the mouse. There shouldn't be any drivers to d/l. Win 7 should initialize it immediately.

Answered by mark 11 years ago

Tonel2387 · Answer

Win 7 should provide the proper driver automatically when you attached the mouse's USB connector to the computer's USB port. Try and see if the USB port is working properly. Try to connect another USB device and see if it works. If the USB port doesn't work, try to connect the mouse, using another USB port and see if that fixes your problem. If not, I would contact Logitech for additional support.

Answered by Tonel2387 11 years ago

bbshopper · Answer

Go to the Logitech site and download the driver for the mouse. That should fix your problem.

Jess · Answer

Logitech dongles have Unifying which allows up to 6 devices per dongle, I am not sure if the mouse dongles do this as well, but possibly your pc isn't reading the mouse dongle correctly and only seeing the other one?

Answered by Jess 11 years ago

jonathanxd · Answer

I guess the problem is you need to download the latest driver.

KBunn · Answer

Try loading the unified drivers and adding the mouse to it once you do. It's possible that the "affinity" got messed up, and it no longer recognizes the dongle.

Capncobol · Answer

Make sure the mini dongle found inside the unit is removed from the mouse and plugged into a USB port on your computer.

keefer3 · Answer

Maybe try a different usb port

jar1950 · Answer

I found with W8, that it wants the USB dongle plugged in BEFORE you power on the mouse. Try that.

Ecjj · Answer

Did you plug in the USB chip to your computer. Mouse won't work until you plug it in.

Laila · Answer

Sounds like you need to exchange it. Windows 7 should automatically find the driver and set it up for you. Mine worked fine with Windows 7. Did you go to the Device Manager and see if it is showing there?

“logitech wireless mouse 325 purchased 09-03-14. attempted to use 09-04-14. won't work. put in new battery. won't work. computer WIN 7 and currently using logitech wireless mouse mrby 125. can't see a reset button. am I supposed to download a new driver or something? Defective mouse?”

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