“I've had this keyboard for one month and all of a sudden the keys are not working properly. The backspace barely ever works and the rest are sporadic. The battery is fully charged. What could have caused this issue?”

1-2 of 2 Answers

• Possibly plug it in and go to logitech desktop soft ware for update.

  Answered by Monkblt 3 years ago

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• Hey there Merle. Sorry to hear that you've been having some issues! It sounds to me like something may be wrong with the keyboard, but the MX Keys actually has a 2 year warranty. If you contact us via our support site, we can help work through the problem, and if necessary walk you through the warranty process as well. -Weston from Logitech

  Answered by Logitech 3 years ago

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