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Make sure you're using the little circular puck that came with the powerplay
Sorry, there was a problem. Please try again later.Hello, you will need to make sure that you replace the weighted puck on the bottom with the powerplay charging puck. I have attached the powerplay start up guide to walk you through the steps if needed: https://www.logitech.com/assets/65321/powerplay-wireless-charging-system.pdf. I hope this helps! -Danielle from Logitech
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