“My magic bullet just stopped, and I was unable to take the cup out. I could not budge it or turn it. Any help is appreciated.”
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Hello there, Thanks for your message. Oh no! I am sorry to hear that happened with your product. Please call our customer service at 855-346-8874 for further assistance. Our office hours are open from 6am to 5pm Monday- Friday (Pacific Time). Make sure to have the unit handy when you call so we can check your parts.
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