Speaker will play when plugged in but won’t charge null

Hi Jim, thanks for your comment. Have you tried a different power outlet or a different power cable? Here are instructions on how to reset the speaker, please give this a try and if it doesn't work, reach out to Customer Support at support@marshallheadphones.com. Perform a factory reset (noting this will delete all Bluetooth pairings): 1.Plug the speaker into a working electrical outlet. 2. Turn the speaker off by turning the volume knob counter-clockwise until you hear a click. 3. Wait 15 seconds, then turn the speaker on again. 4. Push and hold the Bluetooth button for 6-8 seconds to reset the speaker to default settings. 5. Remove the Tufton from your sound device’s Bluetooth list before pairing again

“Speaker will play when plugged in but won’t charge”

Asked by Jim 3 years ago

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Marshall - Tufton Portable Wireless Bluetooth Speaker with Bass / Treble / Volume Controls and 3.5 mm Auxiliary Input - Black/Brass-Front_Standard

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Hi Jim, thanks for your comment. Have you tried a different power outlet or a different power cable? Here are instructions on how to reset the speaker, please give this a try and if it doesn't work, reach out to Customer Support at support@marshallheadphones.com. Perform a factory reset (noting this will delete all Bluetooth pairings): 1.Plug the speaker into a working electrical outlet. 2. Turn the speaker off by turning the volume knob counter-clockwise until you hear a click. 3. Wait 15 seconds, then turn the speaker on again. 4. Push and hold the Bluetooth button for 6-8 seconds to reset the speaker to default settings. 5. Remove the Tufton from your sound device’s Bluetooth list before pairing again
Answered by Customer Service 3 years ago
Sorry, there was a problem. Please try again later.
It will continue to charge
Answered by DanielleB 2 years ago
Sorry, there was a problem. Please try again later.