Questions & Answers

Q: QuestionHow long does it take to fully charge this speaker?

• A:Answer It takes 2.5 hours to fully charge this speaker.

Q: QuestionDoes this speaker have water resistance?

• A:Answer Yes, this speaker has an IPX2 water-resistance rating.

Q: QuestionDoes this speaker have Bluetooth connectivity?

• A:Answer Yes, this speaker comes equipped with Bluetooth 5.0 technology.

Q: QuestionWhat is the maximum wireless range of this speaker?

• A:Answer The maximum wireless range of this speaker is 33 feet.

Q: QuestionHow long does the battery last on this speaker?

• A:Answer The battery lasts for 20+ hours of portable playtime.

Q: QuestionDoes this speaker have multi-host functionality?

• A:Answer Yes, this speaker features multi-host functionality.

Q: QuestionIs this multi room available? I have a marshall action speaker

Asked 6 years ago by Anonymous.

• A:Answer The Tufton is not a Multi-Room speaker, it is a Bluetooth speaker that also offers 3.5mm auxiliary connectivity. Wi-Fi connectivity is required for the Multi-Room speakers.

  Answered 6 years ago by Customer Service

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Q: QuestionCan I connect a wired microphone to this unit?

Asked 5 years ago by Maquito.

• A:Answer A pre-amp will be required to bring the audio signal up to line-level if you want to use the Tufton with a microphone.

  Answered 5 years ago by Customer Service

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Q: QuestionHow do I clear the Bluetooth list on this device? A neighbor or someone has paired to it and every time I power on the Tufton someone else’s music is playing. There doesn’t appear to be any articles that address this simple fact.

Asked 3 years ago by GordonNYC82.

• A:Answer Hello, a factory reset should remove any other devices that are connected to the speaker. To complete a factory reset: Plug the speaker into a working electrical outlet; Turn the speaker off by turning the volume knob counter-clockwise until you hear a click; Wait 15 seconds, then turn the speaker on again; Push and hold the Bluetooth button for 6-8 seconds to reset the speaker to default settings; Remove the Tufton from your sound device’s Bluetooth list before pairing again

  Answered 3 years ago by Customer Service

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Q: QuestionCan the main driver in the Tufton unit be replaced? I believe I may have blown it out.

Asked 4 years ago by JWhite.

• A:Answer Hello, the main driver isn't available as a spare part, however, we do have a Service Centre that can take a look at your speaker. Please reach out to support@marshallheadphones.com with a copy of your proof of purchase and the Support Team will be happy to help you.

  Answered 4 years ago by Customer Service

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Q: QuestionDoes this speaker pair or with another similar speaker for stereo effect.

Asked 6 years ago by Rick.

• A:Answer The Tufton speaker is a stand-alone, independent speaker that cannot be used in pairs. The only Marshall Speakers that can be used in pairs to create stereo sound are the Acton II Bluetooth, Stanmore II Bluetooth or the Woburn II Bluetooth.

  Answered 6 years ago by Customer Service

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Q: QuestionIt can plug to 220v?..

Asked 6 years ago by Emil.

• A:Answer Yes, the Tufton can be used on 110 to 220V safely.

  Answered 6 years ago by Customer Service

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Q: QuestionWhy does it constantly disconnect and reconnect?

Asked 4 years ago by Disappointed.

• A:Answer The Tufton supports Multi-host which is a Dual Device feature, meaning 2 devices can be actively connected to the speaker at one time. This has a couple of different applications that may have caught your attention: If Device1 is actively playing music, and Device2 receives a notification or plays music, it will become the active playback device on the speaker. If Device2 has different audio settings, you may notice the audio playback change, reflective of Device2's volume and EQ settings. If Device1 is actively playing music and loses the Bluetooth connection (either because of Bluetooth range, or Bluetooth interference), your speaker will automatically connect to an alternate device that is in range (and has been paired previously). When this occurs, you will hear an audio notification, indicating the Bluetooth disconnection from Device1 and if the second device is in range, an audio notification for the connection to Device2. To avoid either of the situations above, you can simply disable Bluetooth on Device2, or "Forget" the speaker from Device2's Bluetooth menu.

  Answered 3 years ago by Customer Service

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Q: QuestionDoes this work with the marshall app?

Asked 4 years ago by Saltybones.

• A:Answer Hey Saltybones, the Tufton doesn't use an app, it will not be recognized by any of the Marshall branded apps.

  Answered 4 years ago by Customer Service

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Q: Questioncan i plug in while playing

Asked 5 years ago by hyperfred.

• A:Answer Yes

  Answered 5 years ago by NiceVerified Purchase

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Q: QuestionCan a published Bluetooth distance pass through a floor or ceiling?

Asked 6 years ago by Brigdencole.

• A:Answer Oh yeah, no problem. Been able to walk all around my house with my phone on my hip while playing music outside during my barbecue with no interruptions

  Answered 5 years ago by CraigHVerified Purchase

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Q: QuestionCountry of origin?

Asked 1 month ago by Raj.

• A:Answer Hi Raj, thanks for your question. Marshall products are designed in Stockholm, Sweden and manufactured in Shenzhen, China.

  Answered 3 weeks ago by Customer Service

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Q: QuestionCan I plug the tufton to the wall all the time?

Asked 1 year ago by Anonymous.

• A:Answer Hello, yes, you can leave the Tufton plugged in all of the time.

  Answered 1 year ago by Customer Service

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Q: QuestionHey I purchased the Marshall Tufton a week back and I have noticed that when I play it for continuously 20-30 min ,it cuts off the bass and treble and only plays the audio .

Asked 1 year ago by Anonymous.

• A:Answer Hello there, thank you for your review. That doesn't sound right, reach out to the Marshall Support Team via the official online shop for assistance. Be sure to have the proof of purchase available.

  Answered 1 year ago by Customer Service

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