Questions & Answers

Q: QuestionIs this product compatible with macOS Monterey 12.7.6?

Asked 2 months ago by Bob.

• A:Answer NA

  Answered 2 months ago by AliceTVerified Purchase

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Q: QuestionI have not redeemed or activated this software. Why am I being charge for an annual renewal

Asked 2 months ago by TMobileHotspot.

• A:Answer They will charge you only if you activate it

  Answered 1 month ago by Davicas

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Q: QuestionCan I upgrade my subscription to a Family plan?

Asked 2 months ago by Sharon.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionWill this allow me to register it using my work email or does it have to be my personal email?

Asked 2 months ago by SS.

• A:Answer You need to create a new email

  Answered 1 month ago by Davicas

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Q: QuestionHow do I add my individual Office 365 Personal to a second laptop?

Asked 2 months ago by Newby.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer You have to use the key they have provided to you simple

  Answered 1 month ago by Davicas

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Q: QuestionWHERE DO I FIND MY PRODUCT KEY SO THAT I CAN INSTALL ON ANOTHER ONE OF MY COMPUTERS?

Asked 3 months ago by DEBBY.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer It should be in your email that you chose to use to receive it to.

  Answered 2 months ago by ChristinaO

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Q: QuestionHow to upgrade to family plan

Asked 3 months ago by jhhh.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionWILL THIS VERSION HARM MY CURRENT EXCEL FILES

Asked 3 months ago by BRO.

• A:Answer No it will not cause any harm to old excel files.

  Answered 3 months ago by WesleyVVerified Purchase

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Q: QuestionRegarding the MS365, will it automatically update on my computer, or do I need to upload the update?

Asked 3 months ago by LadyPurple.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer A automatically updated

  Answered 1 month ago by Davicas

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Q: Questioncan I continue to use office 2010, that I own?

Asked 3 months ago by jdstone.

• A:Answer Yes

  Answered 3 months ago by CarolVerified Purchase

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Q: QuestionHow do I turn off Auto Renew?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer Go to the website and cancel it

  Answered 1 month ago by Davicas

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Q: QuestionHow to cancel the automatic renewal on Microsoft 365

Asked 3 months ago by Combs.

Q: Questioncan I change this to a work subscription

Asked 3 months ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionIf I have personal Microsoft 365 and I want to upgrade to family microsoft 365 when its time to renew does my account stay the same and just add the family program? I dont want to lose all my saved products and storage and have to start over.

Asked 4 months ago by Karen.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer I'm not sure of the answer, but you could always save your stuff on your actual computer drive, and then it wouldn't matter if it changed your One Drive storage.

  Answered 3 months ago by KathyB

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Q: QuestionCan not use key code to activate my pc

Asked 4 months ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer not I use key code

  Answered 4 months ago by RosaR

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Q: QuestionHOW DO YOU ACTIVATE THE SUBSCRIPTION

Asked 4 months ago by Anonymous.

• A:Answer The manger assisted getting this product added on the new computer...

  Answered 4 months ago by MichelleH

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Q: QuestionOffice 365 is on my computer, how can I put it on my phone?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer Download the suite on you phone and use the same credentials as the computer or key and it will populate Make sure the suite has the capability for multiple devices

  Answered 3 months ago by AdrianW

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Q: QuestionI was out of the country the last month in Europe for my daughter’s wedding. I just got back. It’s says that my subscriptions were cancelled because of invalid card. Not sure how to correct. Can you contact me?

Asked 4 months ago by Roland.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

Q: Questioncan you use one subscription on two different machines. Ie on a laptop and a desk top

Asked 5 months ago by Anonymous.

• A:Answer You can as long as the suite has the capability to do so

  Answered 3 months ago by AdrianW

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