“Cannot download products. I'm prompted to turn off the automatic renewal. There is no indiction anywhere for me to do. It's quite frustrating!!! If I cannot get this on my computer, I want my money back. It should not be this complicated!!!!”
Answer This Question![Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]-Front_Standard](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/fa90dd84-caf2-4bbe-86e9-18b037ea6563.jpg;maxHeight=100;maxWidth=60)
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We're sorry there's an issue downloading and installing Microsoft 365 Personal. Our team at Microsoft Support may be able to help. We recommend reaching out to them for assistance here: https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658?ui=en-US&rs=en-US&ad=US
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