I Have been having trouble with this xbox 3 month card. I bought it not so long and when i try to redeem it, it says there was a problem or it might not be activated. How do i fix this? null

Question

CharlieP · Accepted Answer

Double check all the characters.

Elvisa · Answer

Call xbox customer service.

beaverking · Answer

If you have your receipt then it's no problem to have the card verified and should it be a glitch in the activation you can receive another card.

Demanic667 · Answer

I've seen this error once before. I checked the Xbox server status when I got the error trying to redeem a Xbox live code and Xbox servers were having issues with codes and online purchases at the time. The code automatically went through a few hours later when Xbox fixed there issues. I hope this is the same issue you are having. Do an online search for Xbox server status and see if they are having issues and I hope this helps.

Answered by Demanic667 8 years ago

Verified Purchase

MicrosoftOutreachTeam · Answer

Sorry to hear that you are having some trouble redeeming your code for Xbox Live Gold. We recommend checking out our troubleshooting guide for these types of issues, and if you are still unable to activate the card, reaching out to our support team by clicking on "Contact Us" at the bottom of the page: http://support.xbox.com/en-US/billing/prepaid-codes/prepaid-code-errors

Answered by MicrosoftOutreachTeam 8 years ago

“I Have been having trouble with this xbox 3 month card. I bought it not so long and when i try to redeem it, it says there was a problem or it might not be activated. How do i fix this?”

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