“Hello I have a problem with my Xbox series x controller. It won’t connect to my pc it keeps saying failed to connect controller. I already installed Xbox accessories, restarted my pc, updated my pc, updated the controller. I don’t know what happened.”

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• you need to make sure it's connected by usb cable before update and use

  Answered by DemetriD 2 years ago

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• Have you tried using a wired connection to it? My PC found the controller under the standard Bluetooth devices rather than the dedicated Bluetooth controller option it has. Test out the wired first to confirm it is not the controller.

  Answered by Bcarson 5 years ago

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• We're sorry there's an issue connecting your Xbox Series X controller to Windows 10 PC. If you've already updated the latest service update for Windows 10 and updated the firmware to your controller, we recommend troubleshooting the problem with our team at Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

  Answered by MicrosoftOutreachTeam 5 years ago

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