Questions & Answers
- Model:
- 48388BBR
- |
- SKU:
- 5707558
Q: QuestionHow is the protection on these cases ? I always stick to otter box since they are super durable. Would you say they are as durable as otter box ?
Asked by Sha4rmLA.
- A:Answer I dropped the phone a couple of times already and neither the screen or the phone was damaged. I recommend it. I had the Otter box. It's too bulky and heavy for me. This is light weight yet durable.
Answered by Student
Q: QuestionWill this case fit the iphone7s Plus?
Asked by Frenchy.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Black
- A:Answer Absolutely!! I currently have this case on my 7 Plus. It works perfect and I love this case!!
Answered by RobT
Q: QuestionDoes the charging port support headphones
Asked by AB.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Black
- A:Answer The charging port is a micro usb. My vehicle radio still detects this as an iPhone and plays as normal. But it will not support the Apple headphones since it’s a different adapter.
Answered by Carlos
Q: QuestionI cannot get my Apple headphones to fit in the bottom of this case. Is there an adapter I have to have to plug in headphones?
Asked by Charity.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Blue
- A:Answer Yes. The lightning to aux Jack.
Answered by Applesauce22
Q: QuestionJust got this and have only used a couple times. Seems to only charge my phone about 40%. Is that normal?
Asked by eman.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Blue
- A:Answer I get about 75% if I recharge when my phone is at 10%. There is a 2 year waranety on the case if it’s not working correctly. I would charge phone and case alone then put into case and see if that helps. If not call Mophie and have them replace it.
Answered by SLHTX
Q: QuestionDoes this include the case & the wireless charging pad?
Asked by mgre.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Black
- A:Answer Some do, some dont. I noticed that the 7+’s dont come with the pad (require separate purchase) , but the 7’s do.
Answered by JoshG
Q: QuestionIs it okay if I am using this case and using it with an iPhone 6 phone
Asked by Nicklolol.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Black
- A:Answer Yes, it should be fine. The camera section ‘may’ not line up exact, but other than that, you should be good to go.
Answered by Athomm77
Q: QuestionThe Mophie case only chargers my phone 30% why is that?
Asked by Nicklolol.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Black
- A:Answer Mophie offers 2 cases. One that adds 33 percent more for 59 dollars and 1 that is 100 percent more for 99 dollars. I am guessing you bought the 33 percent
Answered by JPStuff
Q: QuestionIS this the same as Juice Pack Air for Iphone 7 plus ???
Asked by Jayowen.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Black
- A:Answer According to Mophie, this case is made for the iPhone 7 Plus and not the iPhone 8 Plus.
Answered by JPerry
Q: QuestionWhen will the red morphie battery case for iPhone 7 plus be available?
Asked by BMD.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Black
- A:Answer It is.
Answered by TIII
Q: Questionwhen will the iPhone 7Plus External Battery case For Apple be available via Best Buy
Asked by Rick.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Blue
- A:Answer When I went into Best Buy I was told by the Apple employees that ther is an apple battery case for the iPhone 7. They do not make it for the 7plus
Answered by PEB0216
Q: QuestionWhat's the release date for this?
Asked by Audemars.
- A:Answer It’s already available...
Answered by DisturbedOne
Q: QuestionWhen will this be available in Best Buy?!
Asked by Anonymous.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Black
- A:Answer Available now
Answered by Miguel
Q: QuestionWhen will this item be available for purchase?
Asked by Anonymous.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Black
- A:Answer You can purchase it today.
Answered by Buckeyed
Q: QuestionDoes this unit have an IPhone port?
Asked by GrannyC.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Black
- A:Answer Yes it does
Answered by Shali
Q: Questionwill this case still work if used with an iPhone 6 plus
Asked by Sam123.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Black
- A:Answer No. iPhone 6 Plus has its own case.
Answered by Wonderboy93
Q: QuestionHow do you turn extra battery on and off. Is there a certain way you have to press button on back of case
Asked by Steve.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Black
- A:Answer Press and hold the button on the back for a couple seconds to turn on and off.
Answered by Jayem4522
Q: QuestionWhen will the rose gold be available??
Asked by Anonymous.
- A:Answer If you are asking about the case, it already is available.
Answered by Traveln2
Q: QuestionWill this fit an iPhone 6s?
Asked by Kingfish.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Black
- A:Answer No, it is not compatible with an iPhone 6s.
Answered by CommunityAnswer
Q: QuestionIs this mophie case compatible with Apple Carplay? There seems to be no mention of it working with vehicles or not.
Asked by beverly.
This question was asked about the related product: mophie - Juice Pack External Battery Case with Wireless Charging for Apple® iPhone® 7 Plus and 8 Plus - Black
- A:Answer My mophied iphone does not work with CarPlay. It works consistently without the mophie.
Answered by Tbbmontana

























