Questions & Answers

Q: QuestionDoes this phone have a headphone jack?

• A:Answer Yes, this phone has a headphone jack.

Q: QuestionCan I expand the storage on this phone?

• A:Answer Yes, you can expand the storage up to 1000 gigabytes with a microSD card.

Q: QuestionWhat type of charging does this phone use?

• A:Answer This phone uses USB-C for charging.

Q: QuestionWhat is the refresh rate of the display?

• A:Answer The display has a refresh rate of 120Hz.

Q: QuestionWhat kind of display does this phone have?

• A:Answer This phone has a super-bright super-smooth display.

Q: QuestionWhat kind of processor does this phone have?

• A:Answer This phone has a MediaTek Dimensity 6300 processor.

Q: QuestionDoes the phone have a front-facing camera?

• A:Answer Yes, the phone has a front-facing camera with 32 megapixels.

Q: QuestionIs the phone unlocked for use with any carrier?

• A:Answer Yes, this phone is universally unlocked.

Q: QuestionWhat kind of display does this phone have?

• A:Answer This phone has a super-bright and super smooth display.

Q: QuestionWhat is the maximum expandable storage supported by this phone?

• A:Answer The phone supports expandable storage up to 1000 gigabytes.

Q: QuestionWhat is the refresh rate of the phone's screen?

• A:Answer The refresh rate of the phone's screen is 120Hz.

Q: QuestionDoes this phone have a headphone jack?

• A:Answer Yes, this phone has a headphone jack.

Q: QuestionWhat type of fast charging does the phone support?

• A:Answer This phone supports TurboPower fast charging technology.

Q: QuestionIs this phone compatible with Verizon pre-paid plan

Asked 4 months ago by Anonymous.

• A:Answer Yes. I have a Verizon pre-paid plan and it works on this phone and it worked on my older moto g phone. It was simple to transfer my data to the new phone.

  Answered 3 months ago by DanielCVerified Purchase

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Q: QuestionCan you switch 5g off to only use 4g lte in the phone settings?

Asked 5 months ago by Peppy.

• A:Answer Hi Peppy, thank you for reaching out to us. Yes, on the Moto G (2026), you can usually switch from 5G to 4G/LTE by going to Settings > Network & Internet > Mobile Network > Preferred network type and selecting an option that shows 4G or LTE only; however, please note that on some carrier-locked models this option may be limited or hidden, so if you don’t see it, we recommend reaching out to your carrier for assistance. -Carlos

  Answered 5 months ago by Motorola Customer Care

  
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Q: QuestionDoes this phone support wireless charging?

Asked 3 months ago by Anonymous.

• A:Answer Thank you for your inquiry. No, the Moto G Power 2026 phone does not support wireless charging. It only supports wired USB-C charging (fast charging via cable), and you’ll need a compatible wired charger or power bank for charging. You can check the link for the phone specification here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2026/pmipmhz42mm?pn=PB9D0012US. -Mitch

  Answered 3 months ago by Motorola Customer Care

  
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Q: QuestionHi,howmany OS updates (major) Will this phone get? Please thank you

Asked 5 months ago by Rigo.

• A:Answer Hi Rigo, Thank you for your interest in the Moto G 2026. Your device is scheduled to receive 2 major Android OS updates. In addition, it will receive bi-monthly security updates for 3 years to help keep your device protected from vulnerabilities. You can check this link for the Motorola security information here: https://en-us.support.motorola.com/app/software-security-update/g_id/7112. -Mitch

  Answered 5 months ago by Motorola Customer Care

  
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Q: QuestionWhere is the fingerprint sensor on the screen or on the on off button

Asked 6 months ago by Jack.

• A:Answer Hi Jack, Thank you for your question. On the Moto G 2026, the fingerprint sensor is integrated into the power button (on/off button) on the side of the phone. You can check the link for the phone specification here: https://www.motorola.com/us/en/p/phones/moto-g/moto-g-2026/pmipmhz42mm?srsltid=AfmBOoqjyzrMwQAKiZNS94rm00vn5C17oJUPDmvEcvV3jvImbSVqxOAx&pn=PB9D0012US. -Mitch

  Answered 5 months ago by Motorola Customer Care

  
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Q: QuestionIs it easy to transfer all data from an IPhone to an android phone?

Asked 1 week ago by Steve.

• A:Answer Hi Steve, thank you for your inquiry. Yes, transferring your data from an iPhone to a Moto G 2026 is designed to be simple. You can move important content such as contacts, photos, videos, and other data during the setup process. For step-by-step instructions, please visit our guided assistant here: https://en-us.support.motorola.com/app/utils/guided_assistant/g_id/2683. Before starting, we recommend making sure both devices are charged, connected to Wi-Fi, and that iMessage is turned off on your iPhone to help ensure your messages transfer properly. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

  Answered 1 week ago by Motorola Customer Care

  
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