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  • Front. Motorola - moto g play 2024 64GB (Unlocked) - Sapphire Blue.
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  • Motorola - moto g play Product Overview Video video 0 minutes 33 seconds
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Motorola - moto g play (2024) LTE 64GB (Unlocked) - Sapphire Blue

Model:
PB0C0007US
SKU:
10116532
Page Showing 81-100 of 206 questions
Ask a Question

  • QuestionCan this phone scan?

    Asked by Beginner.

    • Answer Hi Beginner, Thank you for your inquiry. Yes, the Moto G Play 2024 phone can scan QR codes using the built-in camera application. You can simply open the camera, point it at the QR code, and the phone should recognize it automatically. You can visit the link for the phone specifications here: https://en-us.support.motorola.com/app/answers/detail/a_id/177738/~/specifications--moto-g-play-%282024%29. -Mitch

      Answered by Motorola Customer Care

  • QuestionCan I use micro sim card with this phone

    Asked by Ziggy.

    • Answer Yes

      Answered by RemmyA

  • QuestionAm I able to download apps like Whatapp, facebook and Cash App on this phone?

    Asked by FD.

    • Answer yes

      Answered by Kalid

  • QuestionWill this phone do tap to pay?

    Asked by RockyAzer.

    • Answer Yes

      Answered by RemmyA

  • Questionhow to get rid of virus on the phone?

    Asked by Stressed2.

    • Answer Hi Stressed2, if you suspect a virus or unwanted software on your phone, there are a few safe steps you can follow to clean it up and protect your device. First, restart the phone in Safe Mode. This temporarily disables third-party apps and helps determine if something you installed is causing the problem. If the unusual behavior stops in Safe Mode, an installed app is likely the cause. Next, go to Settings > Apps and review recently installed or unfamiliar apps, then uninstall anything you don’t recognize or no longer need. Also, make sure Google Play Protect is enabled by opening the Play Store, tapping your profile icon, and selecting Play Protect > Scan. It’s also important to check for system updates under Settings > System > Software update, as updates often include security improvements. You can additionally clear browser data if the problem involves pop-ups or ads. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionWhere can I take he phone to get it repaired?

    Asked by Debbie.

    • Answer Hi Debbie, Thank you for reaching out, and we’re sorry to hear that your phone may need service. We’d like to help point you in the right direction for the best repair option. Please send us an email at supportforums@motorola.com and let us know the reason you would like the phone repaired, such as screen damage, charging concerns, battery performance, or any other symptoms you’re noticing. Once we have those details, our team will be happy to guide you through the available repair and service options. -Mitch

      Answered by Motorola Customer Care

  • QuestionVoLTE?

    Asked by Chris.

    • Answer Hi Chris, Thank you for your inquiry and interest in our product. The Moto G Play 2024 phone has been designed to support VoLTE. However, VoLTE is carrier-specific. We would suggest contacting your carrier to check if the phone will work with VoLTE, or you can look at our carrier compatibility list here: https://en-us.support.motorola.com/app/answers/detail/a_id/178714/~/specifications---moto-g-power-5g---2024/ to see the full list of carriers that support VoLTE on this phone. -Mitch

      Answered by Motorola Customer Care

  • Questioncan this phone be used with 5G?

    Asked by Anonymous.

    • Answer Thank you for your inquiry and interest in our product. No, the Moto G Play 2024 phone does not support 5G networks; they are 4G‑only devices. The chipset in this phone is built for 4G connectivity, so it won’t connect to 5G mobile networks even if 5G is available in your area. You can check the link for the phone specification here: https://en-us.support.motorola.com/app/answers/detail/a_id/178714/~/specifications---moto-g-power-5g---2024/. -Mitch

      Answered by Motorola Customer Care

  • QuestionI forgot my lock screen password how can I by password it?

    Asked by Anonymous.

    • Answer We’re sorry to hear you’re unable to access your phone. The only way to unlock your screen in this case is to perform a hard key reset. Please note that this will restore your device to its factory default settings, erasing all data and returning it to its out-of-the-box condition. If you would like to proceed, please contact our support team by sending an email to supportforums@motorola.com, and we’ll guide you through the process. -Mitch

      Answered by Motorola Customer Care

  • QuestionPhone is asking for pin number, please help.

    Asked by AmsetuL.

    • Answer Hi AmsetuL, thank you for reaching out to us. We recommend reaching out to Best Buy for a return or refund. -Carlos

      Answered by Motorola Customer Care

  • QuestionHow do I factory reset the phone?

    Asked by Cici.

    • Answer It was factory reset and it works perfectly with my network provider.

      Answered by AbdulhakeemS

  • Questioncan this phone work in the caribbean

    Asked by Anonymous.

    • Answer Yes

      Answered by ArielG

  • Questiondoes this phone have voice dial capability

    Asked by ido.

    • Answer Tes

      Answered by KeaundraN

  • QuestionHow come I have service but no Internet?

    Asked by EugFoster.

    • Answer You may have to manually turn on the cellular data icon by tapping it

      Answered by TheDon

  • QuestionThis phone can be used with a Mexican SIM card (Telcel), I want to send it to a friend in that country.

    Asked by Mike.

    • Answer Yes

      Answered by Bind

  • QuestionDoes this phone have easy mode?

    Asked by Dean.

    • Answer Yes

      Answered by KeaundraN

  • QuestionYou claim moto g play 2024 is compatible with Google Fi. Google Fi claims moto g play 2024 is not compatible with Google Fi... Would you please, straighten it out for me? Thank you, Victor

    Asked by Victor.

    • Answer We appreciate your interest in our product, Victor. We understand the confusion regarding Google Fi compatibility. If you check the compatible devices here: https://en-us.support.motorola.com/app/answers/detail/a_id/177739/~/carrier-compatibility-%7C-moto-g-play-%282024%29, the Moto G Play 2024 unlocked phone is listed as a compatible device with Google Fi. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care

  • QuestionAre you sure it is compatible with Google Fi?

    Asked by Victor.

    • Answer Hi Victor, We appreciate your interest in our product. Yes, the Moto G Play 2024 Unlocked phone will work with Google Fi. You can check the link to see all compatible carriers here: https://en-us.support.motorola.com/app/answers/detail/a_id/177739/~/carrier-compatibility-%7C-moto-g-play-%282024%29. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone have a sim catd

    Asked by Anonymous.

    • Answer Yes

      Answered by SteveS

  • QuestionCan i download Microsoft OUTLOOK email app on it?

    Asked by harry2166.

    • Answer Yes its on the playstore

      Answered by DavidF

Page 5, Showing 81-100 of 206 questions

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