Questions & Answers

Name: Motorola - Moto G7 with 64GB Memory Cell Phone (Unlocked) - Clear White
Brand: Motorola
SKU: 6324288
Price: 299.99 USD
Rating: 4.4 (2042 reviews)

Motorola - Moto G7 with 64GB Memory Cell Phone (Unlocked) - Clear White

Model:: PAE00004US; |
SKU:: 6324288

User rating, 4.4 out of 5 stars with 2042 reviews.

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QuestionWhere can information on the activation plans be found? Do they require a contract for a fixed period of time?
Asked 6 years ago by tssc.
- Answer I found all the info I needed in store. VERY friendly associate who was able to break down all the different choices of carriers. Found Sprint to be the best monthly payment deal the weekend I purchased. I believe the carriers with this phone (Verizon, Sprint, and possibly AT&T) were all no contracts.
  Answered 6 years ago by MandyP
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QuestionCan use in Europe this cellphone?
Asked 6 years ago by Tina.
- Answer Its unlocked phone..i think You can use
  Answered 6 years ago by adalgiza23
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Questiondoes this phone work with tracfone
Asked 6 years ago by Skipdog.
- Answer Hi skipboy, Thanks for reaching out. This phone is unlocked to all major US carriers. This device is compatible with Tracfones’s network but some Tracfone specific features may not be available. It will be best for you to contact them directly so that they can further assist you. In case you need more support, please email us at supportforums@motorola.com to further assist you. - Frank
  Answered 6 years ago by Motorola Customer Care
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QuestionWhat is the video (1080i) screen shape for viewing? Does one screen edge have rounded corners and the other have the notch? Or do they fit a true square corner screen in the allowed space?
Asked 6 years ago by Chris.
- Answer Hi Chris, Thanks for reaching out. 1080i has a resolution of 1920 pixels by 1080 horizontal lines. Mostly it would be a square corner screen type. However, it would still be depending on the video or the player that you will use cause some video player can do adjusting the video once its played. In case you need help, Please email us at supportforums@motorola.com to further assist you. - Frank
  Answered 6 years ago by Motorola Customer Care
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QuestionDoes this unlocked phone come without all the OS bloatware like facebook app and crap like that.
Asked 6 years ago by Brian.
- Answer No, it did not come with all that crap - that doesn't happen if it doesn't come preloaded from a cell provider.
  Answered 6 years ago by Prgormley
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QuestionDo es this have dual sim.
Asked 7 years ago by KP.
- Answer No. A rare item in US edition phones
  Answered 7 years ago by Hideout
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Questionis this cell phone the USA version and have a warranty?
Asked 7 years ago by vigilant.
- Answer Hi Vigilant, glad you're interested in this product. This device is the US version. Also, all of our devices has a 1-year warranty from purchase date. -Ruby
  Answered 7 years ago by Motorola Customer Care
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Questioncan you use the Sprint(CDMA) version of this unlocked phone with a GSM carrier? Does the SIM PIN prevent you from doing so?
Asked 7 years ago by simcere.
- Answer There is only one model, and it's CDMA and GSM. Virtually every LTE band globally as well.
  Answered 6 years ago by Bunt
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QuestionHow long should I stay with the carrier I choose? I m from Argentina and will be in USA only for a few days. Will it work with my argentinian carrier as soon as I return to my country? Shall I sign up a contract with the carrier?
Asked 7 years ago by alearg.
- Answer Hi alearg! We appreciate you having one of our phones. Please contact your carrier regarding this, so you could have an arrangement regarding their service. -Ruby
  Answered 7 years ago by Motorola Customer Care
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QuestionDoes it work with Sprint?
Asked 7 years ago by Bryan.
- Answer It's unlocked so it should. I had no problems with AT&T
  Answered 7 years ago by theMarshmallow
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QuestionIs it unlocked only for US carriers or can I use this model in Brazil also?
Asked 7 years ago by Samuel.
- Answer Unlocked for all US carriers. International versions available on the marketplace, LTE bands different in International vs US versions.
  Answered 7 years ago by MotoPalmBeach
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QuestionIs this the XT1962-1 model for unlocked?
Asked 7 years ago by Jo.
- Answer Yes, this smartphone is similar to model #XT1962-1.
  Answered 7 years ago by CommunityAnswer
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QuestionWhy does this cost the same amount it cost 2 years ago?
Asked 4 years ago by timbo247.
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QuestionCan I now get a new Moto G7 xt-1962-1 to replace one where the screen is coming out of the phone because of a battery problem? Every thing I see now is larger than this one and I don't need or want more space or cameras.
Asked 5 years ago by RONC.
- Answer Hi RONC, Sorry to hear you're having an issue with your phone. Can you tell where was your phone purchased from? As we stand by our phones, we'd like to know more details. Write us an email at supportforums@motorola.com. -Jess
  Answered 5 years ago by Motorola Customer Care
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QuestionDo I have to purchase a sim card separate from the phone? Can that also be purchased at best buy and how much is that?
Asked 5 years ago by Chris.
- Answer Chris, Verizon gave me a sim card - no charge. I am an existing prepaid customer, transferring service to this cell was completely painless.
  Answered 5 years ago by CommonSense
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QuestionHow to update PRL on this device? SCRTN code not working. The updating PRL option is gone after the Android 10 update. Device isn't working with CDMA networks.
Asked 5 years ago by Bakee.
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Questionwill this work with Verizon prepaid?
Asked 6 years ago by Anonymous.
- Answer Yes, but it has to have right SIM CARD
  Answered 5 years ago by Noah
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QuestionCan I put this phone on my existing Verizon plan by transferring my sim card? My current phone is an old droid razor.
Asked 6 years ago by raggs.
- Answer Yes, as the device is unlocked and works with major carriers in the US. You can check this link to see all compatible carriers: https://www.motorola.com/us/carrier-compatibility. -Jess
  Answered 6 years ago by Motorola Customer Care
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Questiondoes this phone work with Republic wireless?
Asked 6 years ago by littlebit403.
- Answer Yes. I bought a G7 at BestBuy and use it with Republic Wireless. Republic website tells exactly what to look for to ensure compatibility.
  Answered 5 years ago by Lisa
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QuestionCan this phone take screenshots?
Asked 6 years ago by BillD.
- Answer Yes it does take screenshots
  Answered 5 years ago by Minion
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Questions & Answers

Motorola - Moto G7 with 64GB Memory Cell Phone (Unlocked) - Clear White

Q: QuestionWhere can information on the activation plans be found? Do they require a contract for a fixed period of time?

Q: QuestionCan use in Europe this cellphone?

Q: Questiondoes this phone work with tracfone

Q: QuestionWhat is the video (1080i) screen shape for viewing? Does one screen edge have rounded corners and the other have the notch? Or do they fit a true square corner screen in the allowed space?

Q: QuestionDoes this unlocked phone come without all the OS bloatware like facebook app and crap like that.

Q: QuestionDo es this have dual sim.

Q: Questionis this cell phone the USA version and have a warranty?

Q: Questioncan you use the Sprint(CDMA) version of this unlocked phone with a GSM carrier? Does the SIM PIN prevent you from doing so?

Q: QuestionHow long should I stay with the carrier I choose? I m from Argentina and will be in USA only for a few days. Will it work with my argentinian carrier as soon as I return to my country? Shall I sign up a contract with the carrier?

Q: QuestionDoes it work with Sprint?

Q: QuestionIs it unlocked only for US carriers or can I use this model in Brazil also?

Q: QuestionIs this the XT1962-1 model for unlocked?

Q: QuestionWhy does this cost the same amount it cost 2 years ago?

Q: QuestionCan I now get a new Moto G7 xt-1962-1 to replace one where the screen is coming out of the phone because of a battery problem? Every thing I see now is larger than this one and I don't need or want more space or cameras.

Q: QuestionDo I have to purchase a sim card separate from the phone? Can that also be purchased at best buy and how much is that?

Q: QuestionHow to update PRL on this device? SCRTN code not working. The updating PRL option is gone after the Android 10 update. Device isn't working with CDMA networks.

Q: Questionwill this work with Verizon prepaid?

Q: QuestionCan I put this phone on my existing Verizon plan by transferring my sim card? My current phone is an old droid razor.

Q: Questiondoes this phone work with Republic wireless?

Q: QuestionCan this phone take screenshots?

Most-viewed items

QuestionWhere can information on the activation plans be found? Do they require a contract for a fixed period of time?

QuestionCan use in Europe this cellphone?

Questiondoes this phone work with tracfone

QuestionWhat is the video (1080i) screen shape for viewing? Does one screen edge have rounded corners and the other have the notch? Or do they fit a true square corner screen in the allowed space?

QuestionDoes this unlocked phone come without all the OS bloatware like facebook app and crap like that.

QuestionDo es this have dual sim.

Questionis this cell phone the USA version and have a warranty?

Questioncan you use the Sprint(CDMA) version of this unlocked phone with a GSM carrier? Does the SIM PIN prevent you from doing so?

QuestionHow long should I stay with the carrier I choose? I m from Argentina and will be in USA only for a few days. Will it work with my argentinian carrier as soon as I return to my country? Shall I sign up a contract with the carrier?

QuestionDoes it work with Sprint?

QuestionIs it unlocked only for US carriers or can I use this model in Brazil also?

QuestionIs this the XT1962-1 model for unlocked?

QuestionWhy does this cost the same amount it cost 2 years ago?

QuestionCan I now get a new Moto G7 xt-1962-1 to replace one where the screen is coming out of the phone because of a battery problem? Every thing I see now is larger than this one and I don't need or want more space or cameras.

QuestionDo I have to purchase a sim card separate from the phone? Can that also be purchased at best buy and how much is that?

QuestionHow to update PRL on this device? SCRTN code not working. The updating PRL option is gone after the Android 10 update. Device isn't working with CDMA networks.

Questionwill this work with Verizon prepaid?

QuestionCan I put this phone on my existing Verizon plan by transferring my sim card? My current phone is an old droid razor.

Questiondoes this phone work with Republic wireless?

QuestionCan this phone take screenshots?