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Questions & Answers

Your price for this item is $649.99
The comparable value price is $699.99
Page Showing 21-31 of 31 questions
  • QuestionWhy is the price discounted if you connect to carrier. What does this require?

    Asked by Anonymous.

    • Answer Hello, thank you for your interest in our products. The discounted pricing you’re seeing is determined by the retailer and their promotional offers. Since it involves carrier activation, we recommend contacting Best Buy directly for details on what is required to qualify for the discount. They will be able to provide the most accurate information regarding eligibility and the steps to activate the phone with a carrier. -Mitch

      Answered by Motorola Customer Care

  • Questionis it Hearing aid compatible

    Asked by Geoisley.

    • Answer Yes. I run Phonak hearing aids. With their app I have had no problems connecting or using the hearing aids for calls and music.

      Answered by Suyo

  • QuestionDoes this phone support an SD card for additional storage?

    Asked by Happybuyet.

    • Answer Apparently not. There is no slot for an micro sd card on the sim chip holder. On the plus side, 256 of memory is pretty good.

      Answered by Suyo

  • QuestionDoes this have the shake to activate flashlight feature?

    Asked by Junior.

    • Answer Yes it does.

      Answered by Tony

  • QuestionWorks with Apple

    Asked by WilfredoB.

    • Answer Hi Wed, Thank you for reaching out! Just to better assist you, could you clarify what you mean by "Works with Apple" in relation to the Moto Razr 2025? Are you referring to compatibility with certain Apple services, accessories, or something else? Let us know a bit more about your concern so we can provide the most accurate support. Kindly send us an email at [email protected], and we'll assist you from there. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this a dual sim phone? I know it has an esim and a physical sim but I need one to run my personal T-Mobile and business Firstnet numbers at the same time like my 2023 razr

    Asked by Pops.

    • Answer No only one sim card

      Answered by Leia

  • QuestionIs this Motorola phone compatible with european carriers?

    Asked by Phil.

    • Answer I think so but I am still trying to figure this one out.

      Answered by Leia

  • QuestionHow many Android updates will this phone get before a new phone will need to be purchased?

    Asked by Jarrett.

    • Answer Thank you for your interest in the new Moto Razr 2025 phone, GenXgamer. This phone is currently planned to receive 3 major Android OS updates and 4 years of security updates. This means you'll continue receiving the latest features, improvements, and essential security patches throughout that time. You can check this link for the Motorola security information here: https://en-us.support.motorola.com/app/software-security-update/g_id/7112. -Mitch

      Answered by Motorola Customer Care

  • QuestionDoes this phone have smart connect?

    Asked by Ang.

    • Answer Yes

      Answered by Leia

  • QuestionHow durable is the hinge compared to 2023

    Asked by 1234.

    • Answer Thank you for your inquiry. The hinge on the Moto Razr 2025 phone has been significantly improved compared to the Razr 2023 model. To help you compare the Razr 2025 with the Razr 2023 model and decide which is best for you, we recommend visiting our official comparison page here: https://www.motorola.com/us/compare-smartphones. -Mitch

      Answered by Motorola Customer Care

  • QuestionIs this phone compatible with xfinity.

    Asked by jowk.

    • Answer Hi Jowk, We appreciate you expressing your interest in our product. The Moto Razr 2025 Unlocked phone does not work with Xfinity Wireless. However, this phone works with other major carriers in the US. You can check this link to see all of this phone's compatible carriers here: https://www.motorola.com/us/carrier-compatibility. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

      Answered by Motorola Customer Care