“Why can't I leave a review? I purchased this a week ago but there's no option to leave a review. It's a decent monitor and I'm glad it's an option on the market. No review button anywhere.”
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Months later and the issue seems purposeful. Review buttons are missing on many items. Specifically those that would get reviewed poorly (returns…) seem to not be giving access to review to their purchaser. Veeeeery shady. Likely against the FTC guidelines on reviews. Sketchy. Super sketchy. I hope you get investigated.
Sorry, there was a problem. Please try again later.I'm also wondering this. I bought a different item, it's hot garbage, and I want to leave a review. Additionally, all the other reviews on the garbage product were "Incentivized", and obviously bots. I felt mislead into my purchase and I need relief
Sorry, there was a problem. Please try again later.Seriously, this is getting annoying. So many items I ended up returning because they didn't live up to the "good" reviews. Then, when I try to cut through the BS they won't let me leave a review. Don't trust BB.
Sorry, there was a problem. Please try again later.Also unable to leave a review...
Sorry, there was a problem. Please try again later.Got dupped by a gaming keybaord that was supposed to show system info, it doesnt, they removed the feature, want to warn others but best buy wont let me leave a review. Shady stuff best buy, very shady.
Sorry, there was a problem. Please try again later.Bought a refurbished iPhone thet took back and “exchanged” it was the same phone and guess what, it was worse. No credit no returns. Just money flushed down the toilet. Past 2 week timeline. Never again.
Sorry, there was a problem. Please try again later.I am having the same issue with a computer I bought. I think they just took them away which is too bad since I usually make a purchase based on the reviews. Maybe they are just updating their system or something...
Sorry, there was a problem. Please try again later.Well, I'm glad I'm no the only one because I was definitely going to leave a scathing review about a horribly designed car phone mount, but I couldn't find any buttons or links on how to do it. The majority of the reviews for this particular item was negative also, so maybe BB has a quota when it comes to negative reviews and when that number is reached they feel no more negative reviews are necessary. I don't know, but it does appear like a shady way to handle things.
Sorry, there was a problem. Please try again later.Yep, same here. I just spent 30 minutes and they told me it's not on my digital account so I can't leave a review. I have a paper receipt that they sent me. Funny thing is they claim it's due to the missing digital receipt but I can't review ANYTHING I've purchased that is on my digital account. Sounds like someone might need to alert the authorities: Consumer Review Fairness Act
Sorry, there was a problem. Please try again later.Same here. I purchased a refurbished Apple Watch and it was missing the accessories that were supposed to be included. I received just the face of the watch. Chatted with support for nearly an hour and they said they’d escalate a “request” for a gift card concession (There was a less expensive option with no accessories). Never heard anything back. They were just trying to get me to go away. I’m paying off and cutting up my Best Buy card. There were cheaper options available, but I chose the BB option because I thought they cared about customer service. I was wrong.
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