“What does the button on top do exactly? It seems like my phone (Samsung Galaxy 25 Ultra) will indicate that it's charging, but then stop. I press the button, it starts again, then stops. Maybe it's intentionally shutting off before it is fully charged.”

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• Hello, I am sorry to hear about your experience, please reach out to support so they can assist you. https://support.mycharge.com/hc/en-us/requests/new?ticket_form_id=11045

  Answered by myCharge Customer Care 4 months ago

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