Questions & Answers
Page Showing 1-2 of 2 questions
Q: QuestionWhat about returns? Is there a restocking fee? What is the return policy if I am unhappy with the product?
Asked by Barb.
- A:Answer Free replacements are based on manufacturing defectsbut not replaced for the reason of abusing, misusing, orother non-intended usages of the steam cleaner. Based onthe specific situation of the sample back, we reserve theright for maintenance or replacement.
Answered by Anonymous
Q: QuestionDoes this use tap water or only distilled water?
Asked by Shelley.
- A:Answer We do not recommend using tap water. Repeated use will cause mineral buildup in the tank, which can reduce machine performance.
Answered by Anonymous
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