A:AnswerYour photos are not stored in your Nixplay Frame but instead are storage on the Nixplay Cloud. All you need to do is to pair your new frame to your Nixplay account and assign your specific playlists with your photos to your new frame.
A:AnswerAll Nixplay frames come with 8GB of built-in storage with 10GB of free Nixplay Cloud storage. Users can subscribe to Nixplay Plus Quarterly or Annual Membership to get additional Nixplay cloud storage of 50GB plus additional benefits such as longer videos, extended warranty, up to 80% discount on Nixplay print products etc. Visit the Nixplay website or reach out to [email protected] for more information.
A:AnswerNo, Nixplay Smart Frames do not have an SD Card or USB port. You can send your photos and videos to the Nixplay frame via the Nixplay mobile app, web app, or email. You can also import content from Facebook, Instagram, or Dropbox from the Nixplay web app.
A:AnswerThanks for your question. Yes the power supply has an input voltage of 100-240. You will need the correct wall adaptor for the country where you are using the frame.
A:AnswerThe number of photos depends on the size of the photo. The Nixplay Frame has an internal memory of 8GB that allows that frame to play photos/videos even if the frame gets disconnected from wi-fi. All Nixplay users also have a 10GB cloud storage where additional content from the user can be stored. Once connected to Wi-Fi, the new content will be continuously pushed from the Nixplay Cloud to the Nixplay Frame. Users can subscribe to be a Nixplay Plus members to get 50GB of Nixplay Cloud storage in addition to other benefits such as extended warranty, print discounts and longer videos.
