Questions & Answers

Q: QuestionWhat kind of material is this phone case made of?

• A:Answer This phone case is made with more than 50% recycled plastic.

Q: QuestionDoes this phone case work with MagSafe chargers?

• A:Answer Yes, this phone case seamlessly interacts with MagSafe chargers and accessories.

Q: QuestionCan this phone case protect against drops?

• A:Answer Yes, this phone case can protect against drops, 5x as many drops as military standard.

Q: QuestionIs there a way to attach a lanyard to this phone case?

• A:Answer Yes, there is a lanyard attachment built into this phone case.

Q: QuestionAre there port covers on this phone case?

• A:Answer Yes, this phone case has port covers that block dirt, dust and lint.

Q: QuestionIs this phone case compatible with wireless charging?

• A:Answer Yes, this phone case is compatible with wireless charging.

Q: QuestionDoes the otter box defender series clip work with this case as well?

Asked 3 years ago by Vito.

• A:Answer Yes there is a coupon code for a free clip -you just have to pay shipping /handling

  Answered 3 years ago by Lynn

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Q: QuestionDoes this case include a form of screen protection? And if so would it effect the cases protection if I add a screen protector??

Asked 3 years ago by Bluboy.

This question was asked about the related product: OtterBox - Defender Series Pro XT MagSafe Hard Shell for Apple iPhone 14 Pro Max - Black

• A:Answer This case in my opinion is terrible as far as screen protection. The outer rim/edge of case comes up barely 1/8 inch over the screen. The older version I had on my iPhone XS Max was much better! The outer rim/edge of that case was just about 1/4 inch over the screen & offered MUCH more protection. This one I bought for an iPhone 14 Pro Max ….terrible.

  Answered 3 years ago by Kizmet

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Q: QuestionDoes this case protect the camera lens or do I need to buy a separate one?

Asked 3 years ago by AnitaPia.

This question was asked about the related product: OtterBox - Defender Series Pro XT MagSafe Hard Shell for Apple iPhone 14 Pro Max - Lavender Sky

• A:Answer Unfortunately it doesn’t protect the camera lens. Best Buy sells a lens cover protector which is small enough to fit in the opening of the back of the case for like 20 dollars for 2 . It will protect the lens

  Answered 3 years ago by Elias

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Q: QuestionAs this is a MagSafe phone case, can I utilize other MagSafe products with this case, such as MagSafe pop sockets, etc.

Asked 3 years ago by MagTech.

This question was asked about the related product: OtterBox - Defender Series Pro XT MagSafe Hard Shell for Apple iPhone 14 Pro Max - Black

• A:Answer Yes it works very well with MagSafe. I use it with Apple MagSafe wireless charger. I also have a mophie MagSafe Vent clip holder with charger that holds incredibly strong while driving in my truck.

  Answered 3 years ago by AmbrosioNVerified Purchase

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Q: QuestionHow to replace or change with the guarantee that the product is damaged

Asked 9 months ago by Thomas.

• A:Answer Hello, Thomas! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!

  Answered 9 months ago by OtterBox Customer Support

  
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Q: QuestionQuestion: Does this case fit the iPhone 15 Pro Max?

Asked 1 year ago by Alex.

• A:Answer It fits my 14 pro max so probably will fit a 15 as well.

  Answered 7 months ago by StacyVerified Purchase

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Q: QuestionIs the magnet strong enough to hold iPhone pro max on car hands free holder?

Asked 1 year ago by Charlieg.

• A:Answer I use it to do content and it works great on all my MagSafe selfie sticks and tripods.

  Answered 7 months ago by StacyVerified Purchase

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Q: QuestionDoes this fit the iPhone 14 Pro?

Asked 1 year ago by HeeltoeMac.

• A:Answer 14 pro max

  Answered 1 year ago by OutonthetownVerified Purchase

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Q: QuestionWith this case fit on iPhone 13 Pro Max

Asked 2 years ago by Anonymous.

• A:Answer I don’t think that it will. I think the cameras on each phone are a little bit different. However it wouldn’t hurt to try it out to see if it fits.

  Answered 1 year ago by FantasiaEVerified Purchase

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Q: Questiondose it protect the phone and back from cracking and breaking

Asked 2 years ago by tell.

• A:Answer Yes, it’s saved my phone on many occasions. It works great for protection if you have a screen protector as well

  Answered 1 year ago by FantasiaE

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Q: Questionwill ur phone break if you use this case and is this a good case . will it protect ur phone good

Asked 2 years ago by tell.

• A:Answer It offers great protection. My new favorite case. I see why it was sold out on the Otter Box site.

  Answered 7 months ago by Stacy

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Q: QuestionI had a clear case before and it became dull and yellowed. How is this one holding up?

Asked 3 years ago by Yellowing.

• A:Answer I have had this a year and it is holding up well!

  Answered 2 years ago by VideoGeek

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Q: QuestionWhat color is this case? It seems to be pink and blue or pink and purple

Asked 3 years ago by T.

• A:Answer Green

  Answered 1 year ago by RaviR

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