Questions & Answers

Q: QuestionWhat is the attachment style of this wallet?

• A:Answer This wallet attaches to your phone or case using magnets.

Q: QuestionWhat kind of protection does this wallet offer for credit cards?

• A:Answer The wallet has a built-in shield that protects your credit cards from magnetic damage.

Q: QuestionIs this wallet compatible with all OtterBox cases?

• A:Answer For the best experience, it's recommended to use this wallet with OtterBox cases designed for MagSafe, specifically the Defender Series XT Pro and Symmetry Series+.

Q: QuestionWhat is the wallet made of?

• A:Answer The wallet is made from durable synthetic leather that is soft to the touch.

Q: QuestionWill this wipe magnetic strips on credit cards?

Asked 2 years ago by RandomAZN1975.

• A:Answer Hi there! Nope, the Wallet for MagSafe shields and protects credit cards from magnetic damage.

  Answered 2 years ago by OtterBox Customer Support

  
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Q: Questionhow do you get the detachable wallet to stick on your phone? is there an adhesive to pull off to get the wallet to stick?

Asked 3 years ago by George.

• A:Answer This wallet only works on iPhones that have magsafe that is designed for magnetic attachments and chargers. If the wallet doesn’t stick to the back of your phone then your phone is not equipped with MagSafe magnetic lock or the phone case is not MagSafe compatible and this wallet won’t work for you. You’re going to have to find a case for your phone that has a wallet built-in or perhaps a different phone case that allows MagSafe devices to be connected. Using glue or tape to stick this wallet to the back of your phone might work, but you won’t be able to get items out of the side slot. You have to remove it from the phone and use the open thumb hole to push cards out of the side slot.

  Answered 3 years ago by GeoJoeVerified Purchase

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Q: QuestionWill this hold cash?

Asked 1 year ago by Jennifer.

• A:Answer This product is designed to hold both cards and/or cash!

  Answered 1 year ago by OtterBox Customer Support

  
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Q: QuestionWill this fit on a iPhone 15 pro?

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 1 year ago by WendyWVerified Purchase

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Q: QuestionWill this work with standard otter box cases like the OtterBox - Defender Series Pro Hard Shell for Apple iPhone 13 Pro Max? Or would I have to buy a specialized case?

Asked 2 years ago by Mathew.

• A:Answer Thanks so much for your question! To ensure the "locking" component needed for this Wallet for MagSafe holds strong, we recommend using this accessory with your caseless device or one of our made for MagSafe cases, like the Defender Series XT or Symmetry Series+.

  Answered 2 years ago by OtterBox Customer Support

  
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Q: QuestionIs this wallet RFID protected?

Asked 2 years ago by Ralph.

• A:Answer No.

  Answered 2 years ago by GabeZVerified Purchase

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Q: QuestionGreetings, Will the magsafe otter box protect the phone as well as the regular otter box? Steve

Asked 2 years ago by Anonymous.

• A:Answer No. It’s small and just fits in the back of your phone. You need a phone case for protection.

  Answered 1 year ago by WendyWVerified Purchase

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Q: QuestionDoes it notify you when the wallet detaches from the phone ?

Asked 2 years ago by Interested.

• A:Answer No unfortunately.

  Answered 2 years ago by GabeZVerified Purchase

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Q: QuestionIf I attach to the back of my phone can I still use Apple Pay?

Asked 2 years ago by Teabuddy.

• A:Answer Yes.

  Answered 2 years ago by GabeZVerified Purchase

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Q: QuestionHow many cards can this hold comfortably

Asked 3 years ago by Anon.

• A:Answer 4 very snuggly. 2 if you don’t want it to be better.

  Answered 2 years ago by GabeZVerified Purchase

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Q: QuestionWhen using the flash while taking a photo, does it cause a glare on the photo taken? In the past, camera protectors caused that flash-glare spot on the photo because the light reflected off the cameral protector and ended up on all the photos

Asked 3 years ago by AmandaP.

• A:Answer It does not. The material is fairly anti-reflective by material nature.

  Answered 3 years ago by GobbstoppersVerified Purchase

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Q: QuestionWill this work with the Mag Safe Otter Box cases for the iPhone 13 Pro? I am assuming it will, but making sure.

Asked 3 years ago by Ted.

• A:Answer Yes.

  Answered 2 years ago by GabeZVerified Purchase

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