“So, I bought a offlite like 2 days ago and I plug it in yestuday was trying to wireless charge my iphone 12 pro max and it doesn't work what's the issue? can you help me please”
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Thank you for your inquiry. The phone must have built in wireless charging + should not have any thick cases to prevent charging. If still non-operable, please do contact seller for exchange or refund. Best regards, Ottlite Customer Service PH#800/842-8848 (hours: M-F, 9-5pm ET).
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