Questions & Answers

Q: QuestionCan two video monitors work under the same app. Be able to split the screen if using an iPad to watch two monitors as the same time?

Asked 2 years ago by 2babies.

• A:Answer Thanks for reaching out! You can link multiple Cams to one account in the app but you will have to toggle between the profiles to see them. If you still need assistance, please do not hesitate to reach out to customer service at [email protected] or 844-334-5330 so that we can best help. Thank you!

  Answered 2 years ago by Owlet Baby Care Team

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Q: QuestionWhat generation version is this?

Asked 2 years ago by Lena.

Q: QuestionI can not connect to 5G internet

Asked 2 years ago by Gus.

• A:Answer Thanks for reaching out! The Owlet Cam uses 2.4 GHz. 2.4GHz is designed to be used for longer distances and slower data speeds which is why the Cam uses 2.4GHz. Routers typically have the capability to have both a 5GHz and 2.4GHz split network. If you have any questions on this, please reach out to your internet provider. Thank you!

  Answered 2 years ago by Owlet Baby Care Team

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Q: QuestionIf I have 2 owlets in the same room will they interfere with each other signals?

Asked 2 years ago by Multipleowlet.

• A:Answer Hello, We are always happy to help. Yes, you can use them in the same room without interference, since these are able to be used with twins. If you have twins etc, you can reach out to Owlet directly for a possible twin discount. Thank you.

  Answered 2 years ago by Owlet Baby Care Team

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