“Is data saved to cloud? Are there fees? Are there updates in the future to address known issues with this model?”
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Thanks for reaching out! Data from Dream Sock is stored on the cloud with end-to-end encryption to ensure its privacy and security. With the free Owlet Dream App, parents have access to essential features, including live health readings and notifications for pulse rate and oxygen levels, ensuring peace of mind and real-time monitoring. For families seeking a deeper understanding of their baby’s well-being, Owlet360 offers an enhanced experience. In addition to live readings, the premium subscription unlocks exclusive features like daily insight summaries, weekly health trends, and personalized morning reports with detailed insights into sleep patterns. Your baby’s wellbeing is our top priority and we know it’s yours, too. We are committed to the quality of our product and are always looking for ways to improve. In addition to rolling out regular updates, we have a dedicated support team here to help parents troubleshoot and advise on product use. We encourage any Owlet families with questions to reach out to us at [email protected] or via chat on our website.
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