“I don't see this model in the panasonic website, I searched for the model number SN77HS, no results found. The most similar model is SD775S. Is this a genuine panasonic ? or is this a knockoff.”

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• go to: https://panasoniccustomercommunity.force.com/default/s/detail/a0C4A00000ksPCgUAM or: ftp://ftp.panasonic.com/microwaveoven/om/nn-sn77hs_en_om.pdf I too found this difficult to find online.

  Answered by gregwSantaRosa 7 years ago

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• In order to assist you with your unit, we recommend you to contact us on shop.panasonic.com/livechat MON-FRI; 9AM-5PM EST.

  Answered by Panasonic Team 3 years ago

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• I bought 2 units of this microwave. The 1st was not working, Quality is an issue with this microwave possibly all the newer Panasonics. The 2nd is working fine. If it is a knock-off then they did a great job with the box, manual, and outside which all resemble my old Panasonic I bought about 10 yrs ago.

  Answered by Bayareaadult 7 years ago

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• This is a genuine model but it may be not in the company's latest product lineup.

  Answered by CommunityAnswer 7 years ago

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• The fact it is not on website is not unusual. Other electronic companies have not had ALL their products on their website.

  Answered by Bayareaadult 7 years ago

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