Questions & Answers

Q: QuestionWhat is the maximum runtime of the shaver on a single charge?

• A:Answer The shaver provides a maximum runtime of 50 minutes on a single charge.

Q: QuestionHow many blades does this Panasonic shaver have?

• A:Answer This Panasonic shaver comes with six blades for a close and comfortable shave.

Q: QuestionWhat type of battery does the shaver use?

• A:Answer The shaver is powered by a lithium-ion battery.

Q: QuestionDoes this shaver come with a cleaning and charging station?

• A:Answer Yes, the Panasonic shaver includes a cleaning and charging station to keep it clean, sanitized, and ready for use.

Q: QuestionCan I use this shaver for both wet and dry shaving?

• A:Answer Yes, the Panasonic shaver is designed for both wet and dry shaving, providing flexibility in your shaving routine.

Q: Questionit is very frustrating to purchase an expensive razor that features a self-cleaning system and not be able to buy replacement solution! The vendor does not sell the cleaning solution so who is a resource for buying replacement cleaning solution?

Asked 2 years ago by DeeDee.

• A:Answer The cleaner is basically a pump with jets that power washes the shaver head. Therefore you can use different cleaning solutions in it. You can find the Panasonic packs it came with online (kind of pricey), or you can use another brand cleaner (usually cheaper and you get more). Since you just need a safe liquid to clean it, you can also just make your own mix for free if you have isopropyl alcohol. Usually a mix of about 70% water and 30% alcohol will do the trick.

  Answered 2 years ago by OwnersFaultVerified Purchase

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Q: QuestionIs it made in Japan?

Asked 2 years ago by Dev.

• A:Answer yes it is!

  Answered 1 year ago by atpro25

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Q: QuestionDoes Best Buy sell the Arc6 ES-LS8a-K (version without the Cleaning/Charging station)? I do not want the cleaning station.

Asked 3 weeks ago by BillR.

• A:Answer Hi Bill! For the most accurate information on stock and availability, we recommend checking directly with Best Buy to confirm if they carry the Arc6 ES-LS8A-K without the cleaning/charging station. - S

  Answered 2 weeks ago by Panasonic Team

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Q: QuestionPop up trimmer on a es wl60 doesn’t stay down

Asked 1 year ago by Chewy.

• A:Answer Hello and thank you for matter to our attention! Please note that shavers and trimmers purchased new from authorized retailers come with a 2-year manufacturer’s warranty. If the pop-up trimmer does not go down at all or keeps popping back up, we recommend seeking professional assistance from our authorized service center. - S

  Answered 1 year ago by Panasonic Team

  
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Q: QuestionCan the blades be adjusted to provide for a stubble cut as opposed to a close shave?

Asked 1 year ago by LN.

• A:Answer Hello! The shaver is not adjustable and does not have attachments for different hair lengths, so it is primarily designed for close shaves. -C

  Answered 1 year ago by Panasonic Team

  
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Q: QuestionDoes the ARC5 cleaning/charging station work with the ARC6?

Asked 1 year ago by Dennis.

• A:Answer Hello! No, these two models use different designs of cleaning stations. -M

  Answered 1 year ago by Panasonic Team

  
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Q: QuestionCan I shave my bald head hairs with this ?

Asked 1 year ago by Maury.

• A:Answer 100% yes! That’s the primary reason I purchased this and it did not disappoint. Makes shaving my head a quick and painless affair.

  Answered 1 year ago by SquidVerified Purchase

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Q: QuestionIs there a way to replace the cleaning/charging station? After first water change, the bottom is not staying closed leaving a tremendous gap.

Asked 2 years ago by Arc6user.

• A:Answer Are you making sure the bottom is clicking in fully?

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhy is the cleaneing station stuck on "status". It's brand new

Asked 2 years ago by Anonymous.

• A:Answer We would need more information in order to have a better understanding of your inquiry. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C

  Answered 2 years ago by Panasonic Team

  
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Q: QuestionCan I buy an extra blade/foil ?

Asked 2 years ago by Gary.

• A:Answer Hi, Gary! Yes, the part number is WES9600. -M

  Answered 2 years ago by Panasonic Team

  
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Q: Questiondoes at work in europe at 220 v 50 amp?

Asked 3 years ago by nick.

• A:Answer Hi, Nick! This model has universal voltage, however the type of charger might not work in other regions. -M

  Answered 2 years ago by Panasonic Team

  
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Q: QuestionFor model # ES-LS8A, Panasonic, where can replacement batteries be obtained? DO NOT tell me from Panasonic because I just spent 4 hours trying to use their time wasting worthless website attempting to get a battery. Their web site is useless.

Asked 2 years ago by Disgusted.

• A:Answer Hello! This appliance contains a battery that is only replaceable by skilled persons and you need to contact an authorized service center for the details of the repair. Please contact our Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9 am-5 pm EST. -C

  Answered 2 years ago by Panasonic Team

  
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Q: QuestionWhat is the return policy for razors

Asked 2 years ago by Howard.

• A:Answer Hello. We encourage you to check directly with the retailer on their return policy for the product. The manufacturer warranty for the unit is a two-year mail-in service, applied from the moment of purchase. -C

  Answered 2 years ago by Panasonic Team

  
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