A:AnswerThank you for your question, Justin. Have you tried using a different micro USB cord or trying a different USB port on your console? Please create a support ticket at support.pdp.com or call us at 800-331-3844 and we can assist you further. -PDP Customer Experience
A:AnswerIf you have not already done so, we strongly urge you to contact PDP support at https://support.pdp.com/hc/en-us/requests/new to get help from a representative. Support staff can assist you with the issues you've described.
A:AnswerIf you have not already done so, we strongly urge you to contact PDP support at https://support.pdp.com/hc/en-us/requests/new to get help from a representative. Support staff can assist you with the issues you've described.
A:AnswerHi jamesbonde456,
This headset can connect to controllers that have a 3.5mm headphone jack port. It can also connect directly into the Nintendo Switch console.
If you have any other questions about this or other PDP products, please do not hesitate to email us at: [email protected]