Questions & Answers

Q: QuestionHow many devices can this universal remote control?

• A:Answer This universal remote can control up to 4 different devices.

Q: QuestionIs this remote compatible with all Fire TV remotes?

• A:Answer No, it is not compatible with the Fire TV Basic remote (1st Gen, 2nd Gen) or the Fire TV Stick remote (1st Gen).

Q: QuestionWhat type of batteries does the Philips universal remote use?

• A:Answer The Philips universal remote requires 2 AAA batteries, which are not included.

Q: QuestionWhat is the benefit of the side-access power and volume controls?

• A:Answer The side-access power and volume controls allow you to adjust the volume regardless of which device is being used for audio.

Q: Questionwith it work with Vizio Tv and Vizio soundbar

Asked 4 months ago by rich2.

• A:Answer Rich, thank you for your question. Yes, this remote has multiple codes for Vizio.

  Answered 4 months ago by Tech Support

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Q: QuestionI have a LG Smart TV which is connected to our Cox Cable box. We also have the Amazon Fire Stick 4K remote. Is the Philips remote compatible with Cox cable boxes?

Asked 2 years ago by JA95606.

• A:Answer Yes it should and can also include the Fire Stick TV remote in one remote. This makes it physically one remote instead of two.

  Answered 2 years ago by AminAVerified Purchase

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Q: QuestionWill it work with direct TV

Asked 1 month ago by Stev.

• A:Answer Stev, thank you for your question. Our remotes do have multiple direct codes for Direct TV but If none of the codes provided offer the desired functionality, we recommend that you try the Auto Code Search Method. This method will search through the codes stored in this remote to possibly find a code from an alternate brand that will offer full or partial functionality with your device. You can view all brands and codes on byjasco.com/remotecodes.

  Answered 2 weeks ago by Tech Support

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Q: QuestionIs it compatible with a Roku Hisense

Asked 2 months ago by Duc.

• A:Answer Thank you for your question. Yes, our remotes do have multiple direct codes for Hisense, but If none of the codes provided offer the desired functionality, we recommend that you try the Auto Code Search Method. This method will search through the codes stored in this remote to possibly find a code from an alternate brand that will offer full or partial functionality with your device. You can view all brands and codes on byjasco.com/remotecodes.

  Answered 2 months ago by Tech Support

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Q: QuestionIs the Philips Universal Companion Remote compatible with an Amazon FireTV Soundbar Model EVG487?

Asked 2 months ago by Barry.

• A:Answer Barry, thank you for your question. No, this will not fit the Fire TV remote.

  Answered 2 months ago by Tech Support

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Q: QuestionWill this work with the fire TV stick 4k max remote

Asked 6 months ago by Anonymous.

• A:Answer Yes, it did for me.

  Answered 2 months ago by WilliamMVerified Purchase

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Q: QuestionWill this be compatible to an Elements Electronics tv model ELEFW504?

Asked 11 months ago by Anonymous.

• A:Answer Thank you for your question. thank you for your question. Our remotes do have multiple direct codes for Elements but If none of the codes provided offer the desired functionality, we recommend that you try the Auto Code Search Method. This method will search through the codes stored in this remote to possibly find a code from an alternate brand that will offer full or partial functionality with your device. You can view all brands and codes on byjasco.com/remotecodes.

  Answered 11 months ago by Tech Support

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Q: QuestionWill this work on a Sony brand Television?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your question. Our remotes do have multiple direct codes for Sony but If none of the codes provided offer the desired functionality, we recommend that you try the Auto Code Search Method. This method will search through the codes stored in this remote to possibly find a code from an alternate brand that will offer full or partial functionality with your device. You can view all brands and codes on byjasco.com/remotecodes.

  Answered 1 year ago by Tech Support

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Q: QuestionDoes this operate bluetooth speakers? I have a oontz speaker designed to be used wit a TV and it has a remote. Not sure if remote is bluetooth or IR

Asked 1 year ago by Thumbz76.

• A:Answer Thanks for your question. We dont have have code for Oontz brand but we recommend that you try the Auto Code Search Method. This method will search through the codes stored in this remote to possibly find a code from an alternate brand that will offer full or partial functionality with your device. You can view all brands and codes on byjasco.com/remotecodes.

  Answered 1 year ago by Tech Support

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Q: Questiondo the numbers light up to make it easy to use inna dark room?

Asked 1 year ago by backlit.

• A:Answer Hello Valued Customer, thank you for your question. No, this remote does not have backlighting. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

  Answered 1 year ago by Tech Support

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Q: QuestionCan this remote connect to a Vizio Soundbar model sb2020n-n6?

Asked 2 years ago by Anonymous.

• A:Answer Hello Valued Customer, thank you for your question. Our remotes do have multiple direct codes for Vizio Soundbars but If none of the codes provided offer the desired functionality, we recommend that you try the Code Search Method. This method will search through the codes stored in this remote to possibly find a code from an alternate brand that will offer full or partial functionality with your device. You can view all brands and codes on byjasco.com/remotecodes.

  Answered 2 years ago by Tech Support

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Q: QuestionI have 4 fire tvs on a wall, can this control each TV separately?

Asked 2 years ago by JK.

• A:Answer If they're the exact same TV, the same RF will be in effect, so technically, yes. I'd be sure to run auxillary sound though if they're all running the same programming.

  Answered 2 years ago by HenryDVerified Purchase

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Q: QuestionWil this work with Vizio d50 and roku extreme 4k box

Asked 2 years ago by Bill.

Q: QuestionWill this work with Toshiba Fire TV to enable direct Channel Selection with Featured Numbers?

Asked 2 years ago by Chief5993.

• A:Answer Hello Valued Customer, thank you for your question. No, this remote does not work with direct channel selection because the original remote does not work with direct channel selection. That is why the original remote does not have numbers on it either. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

  Answered 2 years ago by Tech Support

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Q: QuestionIs there a version of this that will hold the Fire TV Cube (Gen 3) Remote. I bought this when I got a Fire TV Cube and the remote is longer than a Fire TV Stick remote. The batteries for the Philipps side get in the way of the Cube Remote.

Asked 2 years ago by FedupinTX.

• A:Answer Hello Valued Customer, thank you for your question. No, we do not make a Fire TV version. If you have any other questions, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4

  Answered 2 years ago by Tech Support

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