User rating, 4.6 out of 5 stars with 1262 reviews.
Contact the manufacturer. They replaced mine twice already.
Answered by Bigsteve254 1 month ago
Hello! Please contact our Customer Service for further assistance at 1-800-243-3050: Monday - Sunday 9:00 AM - 6:00 PM EST or chat with us through https://sforce.co/2MBIu3Y
Answered by Philips Consumer Care 3 months ago